Characteristics of a school technical staff worker. Correct characteristics for an employee: sample and other examples

Employees often turn to the HR department for letters of recommendation. They may be needed for court, for creditors, or when applying for a new position. In this article, we will look at a sample characteristic for an employee from the place of work and give some tips on how to write it correctly.

Positive reference from the place of work: is the employer obliged to issue it?

A character reference is a document in which the employer assesses the personal and professional qualities of an employee. Some may consider that such paper is a relic of the past, but if the HR department or the management of the organization has received a written request for its provision, the employee cannot be refused. Taking into account Art. 62 of the Labor Code of the Russian Federation, the process of writing a reference from the place of work cannot exceed three working days from the date of application. This norm applies not only to those subordinates who are registered in the company in present moment, but also on those with whom labor relations have already been terminated (see, for example, the Determination of the Moscow City Court dated 09/08/2011 in case No. 33-28750).

• when applying for a new position;
• when applying for a loan;
• when contacting the guardianship authorities;
• for submission to an educational institution;
• when being awarded a prize or state award;
• for the court.

Depending on the place where this document is addressed, the emphasis and formulation of the employee’s qualities are chosen.

Types of characteristics

The characteristics are:

• external;
• internal;
• positive;
• negative.

External are those characteristics that are provided to other organizations or government bodies. When drawing up such a document, it is necessary to clarify with the employee the purpose of the document request; the style of the description and the form of presentation will depend on this.

Internal characteristics are used, for example, when an employee is transferred to another department or division, for promotion within the organization where he works. In such a document, it is necessary to focus specifically on the business qualities and working skills of the employee.

In some cases, a personnel specialist may ask his immediate superior to prepare a document for an employee, after giving him a sample of how to write a reference for an employee. This is acceptable and even correct, especially if the HR department works new person, who is unfamiliar with all the employees, or the team is so large that it is difficult for the personnel officer to assess the qualities of a particular person.

Please note that the employer is not required to agree on the text of the specification with the employee who needs it. But if he does not agree with the content, he can challenge the document in court.

Example of a job description: general requirements

The current Russian legislation does not contain any template for drawing up such a document. Nevertheless general rules still exist.

The reference must be issued on the official letterhead of the organization. If this is not approved by the internal regulations of the enterprise, then in any case the full details are indicated on the form, especially if the reference from the place of work is provided at the official request of some institution.

Yes, in this document must be indicated:

1. Personal data, which includes full name. persons, date of birth, marital status, data on military service and education, as well as information on the availability of various awards.
2. Information about the work. This section contains information about the length of service, the time of acceptance, personnel movements within the organization, information about the person’s labor achievements and professional skills. If during the course of work the employee was sent for training, advanced training, etc., then this should also be indicated in the characteristics. This section also contains information about the employee’s various merits (gratitude, encouragement, etc.) or disciplinary sanctions.
3. Personal characteristics. This information, is probably the most important part of the entire characteristic. It may contain various information regarding the personal qualities of a person. If the employee is the head of a department, then it is worth noting his organizational qualities, the presence or absence of responsibility for subordinates, the degree of readiness to accept difficult decisions, exactingness towards oneself and subordinates, other qualities. If the employee is a performer, then you can indicate the degree of his readiness to carry out the instructions of the manager, initiative, desire for excellent results, etc. Also in this section you can indicate the person’s relationship with labor collective: whether he enjoys authority and respect or relationships in the team do not work out due to the complex character or other characteristics of the employee.

Since this is an official document, it must be signed by the head of the organization. A signature and seal are required if the company has one. It is important not to forget to put the date of compilation.

Another practical advice: The characteristic will be easier to use if all the information fits on one sheet.

Sample characteristics from a place of work for a worker: what to write about

The main requirement for a document, of course, is objectivity. As a result general description should create an image of the person being characterized and help form the correct opinion.

However, the content may vary depending on who it is being prepared for. If the employee intends to go to the guardianship authorities for the purpose of adoption, the characteristics should specifically mention him personal qualities, for example, mention friendliness, caring, good manners. If a worker is planned to be promoted career ladder or he needs to find a job in a new place, epithets such as “executive”, “initiative”, “responsible” will be useful here. The court needs details about how honest the person is, how he approaches his responsibilities, and what kind of relationships he has with his colleagues.

But there is another, pleasant reason to prepare a testimonial - the awarding of state awards Russian Federation. In this case, personnel specialists should be guided by the recommendations from the Letter of the Administration of the President of the Russian Federation dated April 4, 2012 No. AK-3560 and the Decree of the President of the Russian Federation dated September 7, 2010 No. 1099 “On measures to improve the state award system of the Russian Federation.” The Letter contains methodological recommendations regarding the preparation of award documents. It states, in particular, that the information should help evaluate the contribution of the awardee, and it is important to mention the qualifications, personal qualities, high merits of the employee, and an assessment of the effectiveness of his activities. It is expressly forbidden to list labor functions, track record or describe life path specialist

A sample of such a characteristic can be downloaded in the appendices to the article.

Examples of positive testimonials from the place of work

1.

(on organization letterhead)

Characteristic

Issued by ______________________________________________

(Last name, first name, patronymic, date of birth, position)

Full name work(s) in _____________________________________________________ starting with “______” _______________ 20___. During my work, I was repeatedly sent to advanced training courses, which I successfully completed, according to the following programs: ___________________________.

Full name has an extensive knowledge of his specialty and is always up to date with the latest developments in his field. Has excellent business negotiation skills.

Full name has established himself as a responsible employee, focused on excellent results, always ready to quickly make innovative decisions and bear responsibility for their adoption and for the actions of subordinates. Ready to work in any conditions, including not working hours.

He is distinguished by his punctuality and delicacy in communicating with subordinates and colleagues, for which he is respected by the team. Demanding of himself.

"______" _______________ 20___

Characteristic

This characteristic was issued by full name, date of birth: ___________________________, working in _____________________________________________.

(name of organization and its details)

c “______” _______________ 20___ to present in the position of _________________.

Has a higher education in the specialty _____________________________________.

Marital status: ______________________________________________.

(indicate presence of spouse and children)

This employee is a worthy professional. He has never been subject to disciplinary action.

He is on friendly terms with his colleagues. He is friendly and restrained, in any situation he is ready for a peaceful resolution of the conflict. There are no bad habits. Has the right life priorities and guidelines. I am happy to participate in public life team.

This characteristic was issued for submission to ___________________.

___________________ ___________________

Position I.O. Last name Signature

Example of a negative characteristic

Let's consider what a negative reference from a place of work looks like (composing such a review is possible, for example, in the case of personnel certification).

Vesna LLC

№ 567/13

Characteristic

Petrova Olga Ivanovna, born on March 8, 1984.

Olga Ivanovna Petrova has been working at Vesna LLC since January 2018. Holds the position of sales manager. The manager's responsibilities include the following:

• sale of enterprise products;
• interaction with clients;
• compilation marketing plan enterprises;
• searching for new product sales channels;
• maintaining contacts with clients;
• Maintaining client records.

From the first days of work in the team of Petrova O.I. showed herself to be a conflicted person. She repeatedly expressed her negative opinion about the company’s employees and its management. Expressed disdain for management and clients.

Professional skills of Petrova O.I. not tall. There are no opportunities to improve professional potential.

During the implementation of assigned tasks, there were repeated delays in delivery of products due to the fault of this employee. The plan for selling products is not systematically fulfilled.

Petrova O.I. repeatedly received disciplinary sanctions and reprimands due to being late for work and repeated absenteeism. This employee cannot cope with his immediate responsibilities. The question of inadequacy for the position was raised.

Head of Sales Department

Sumarkin M.V.

22.05.2019

What should not be in the document

As we have already noted, there are no regulations for drawing up characteristics, but there are still certain prohibitions when writing this document. Must be avoided:

• emotional definitions;
• insults to the character being characterized;
• false information;
• the employee’s personal views on politics, religion, etc.;
• grammatical and stylistic errors when drawing up a document, as well as any abbreviations.

Templates to use

All examples below are provided for informational purposes only. But they can be used in work, replacing some of the information with the data of specific employees. In our case, a sample description of a driver from the place of work will be given for different situations.

Irina Sherbul

# Business documentation

An important drawback of the job description

Some employers consider the document a formality and use general, vague language when filling it out. Therefore, it is important to design the form so that the answers describe the employee’s qualities in as much detail as possible.

Article navigation

• Sample characteristics from the place of work
• Characteristics for an employee: how to write them correctly
• Example of characteristics for an employee
• Production characteristics
• Positive reference from the place of work
• Characteristics with previous place work
• Job description from place of work
• Negative reference from the place of work
• Characteristics at the place of requirement: when needed, requirements
• Typical characteristic
• Who signs and draws up a reference letter from the place of work?

Today, job descriptions differ in requirements, content and design from their Soviet predecessor. This document, having survived the chaotic years of the 90s, has again found relevance. Therefore, HR department employees, department heads and company managers should know how to write a job description correctly.

Sample characteristics from the place of work

The finished reference from the place of work should be available as a sample in the personnel department of each enterprise. If necessary, looking at a sample (an example of writing), it will not be difficult to quickly and accurately create such a document. Let's consider standard version for 2019.

An example of writing a job description:

Download sample

Some enterprises use ready-made template characteristics. This form is easy to print and quickly fill out. The job description form looks like this:

Download the form

Characteristics for an employee: how to write them correctly

A character reference for an employee (employee) is a short form and succinct content, objective and reliable review of a person who works or has worked at the enterprise. It should be informative and devoid of emotion.

The author of the profile clearly describes the professional qualities of the employee, his level of qualifications in the specialty and position that he occupies (or occupied). The personal qualities of an employee are indicated exclusively from the perspective of corporate interests.

You should not write a chronicle of an employee's life. All that is required is to note his work activity at this enterprise, achievements, skills, knowledge, personal qualities acquired and demonstrated only at this job.

Other stages of the biography outside this institution are indicated by the employee himself in his resume or autobiography.

The standard specification consists of three parts:

1. General: last name, first name, patronymic; date of birth; full details of the company; period of work at this enterprise (from the date of hiring to the present date or to the date of dismissal).
2. Work experience (at this enterprise): transfers to another position; promotion or demotion; advanced training (courses, trainings, etc. - indicating the name, place, period of training).
3. Personal assessment: professional qualities; relationships with colleagues, subordinates and management.

Political and religious views, hobbies, details of personal life, living conditions, and health status of the employee are not indicated in the job description.

Example of characteristics for an employee

Download sample

How to write a characteristic correctly

The Labor Code of the Russian Federation and other legal acts do not regulate the preparation of this document. Today it is clear established requirements no to him. There are only generally accepted recommendations for the design and content of the so-called letter of recommendation.

The job description should be written in a formal business or neutral third-person narrative style in the present or past tense.

Expressions of colloquial jargon are unacceptable, artistic elements and lyrical digressions are inappropriate. There is no need to use abbreviations (especially for highly technical terms). Pronouns should be avoided. The text should be small in volume, succinct in content, accessible and understandable in presentation.

Production characteristics

A production characteristic is a document that is drawn up and issued by the enterprise where the employee works (or worked) only at his request. Such an official assessment of the enterprise management may be required to pass a medical commission or social examination.

This characteristic makes it possible to determine the professional suitability of an employee in terms of his state of health, as well as the degree of loss of ability to work and the disability group. Such a document is created for the MSE (medical and social examination) or VTEC (medical and labor expert commission). Therefore, if there is a nurse (paramedic, doctor) on staff, this type of description, in addition to the boss (manager), is signed by a medical employee.

The document is written, as a rule, on standard forms. It is possible to fill out a standard characterization form, but in this case a record of the degree of incapacity (disability) of the employee is required.

This document is printed in two copies: one is issued to the employee, and the second is stored in the archives of the enterprise.

In addition to standard marks, the structure of the production characteristic must have special data. Medical commission, which requests a production characteristic, is interested in the following information:

• nature of work - manual or mechanized (machine);
• working conditions: schedule, mode, duration work shift and break, duration of annual leave;
• business travel clause: if employment contract provides for sending an employee on business trips, their frequency and average duration are indicated;
• if there are difficult working conditions in production with a clear risk to the health and life of the employee, this important aspect should be mentioned;
• assessment of employee labor efficiency.

Based on the production characteristics containing the specified nuances, a conclusion is made about whether the employee can perform the job duties assigned to him due to his state of health.

Download sample

Positive reference from the place of work

If an employee quit under the article of the Labor Code of the Russian Federation “At his own request” and this desire really came from him, and not from his management, who showed physical or psychological pressure, threats, then, as a rule, the characteristics are excellent.

An employee who performed his duties flawlessly and promptly, complied with the norms of discipline, corporate ethics and was completely satisfied with his previous employer, but quit due to health reasons, family circumstances, or due to a change of residence, will receive good characterization from my former place of work.

In this case, the main role is played by the human factor: was the employee able to maintain his good relationship with the team and management. This important indicator for a new employer, which will be an additional advantage in the competition for a vacancy.

Download sample

Characteristics from previous place of work

Characteristics from the previous (former) place of work are written according to standard scheme filling out the form installed at the enterprise. The only caveat is that the text must be written in the past tense. This document is drawn up by the head of the previous place of work and is issued to the employee for employment at a new place of work.

Example characteristics from the last place of work:

Download

Job description from place of work

A job description is an official document that represents an objective assessment of an employee’s official, scientific, and creative activities, indicating his business, personal, moral and psychological qualities.

In addition to personal data, such a manager’s review of his subordinate contains an assessment of the level of his professional training:

• competence in accordance with the position held: experience in this position, knowledge of one’s rights and fulfillment of responsibilities, professional knowledge and skills, self-education;
• efficiency: quality of work results, timeliness and accuracy of completing tasks, ability to organize working time, adapt to changes and navigate difficult work-related situations;
• business qualities (in the case of a characteristic for a manager): the ability to plan, organize, distribute the work of subordinates, convey to each of his tasks and responsibilities, monitor the work performed by them, resolve corporate conflicts and analyze the overall performance of his department (branch);
• psychological qualities: level of culture, mastery of corporate ethics, relationships with colleagues and communication with clients, self-criticism.

Such specific information about an employee may be of interest to the company’s senior management when making decisions about transferring an employee, promoting or demoting an employee, awarding an award, or imposing a penalty.

Negative reference from the place of work

Objectivity is the main requirement for a document. The boss must indicate not only the employee’s advantages, but also his shortcomings, including conflicts that actually occurred in the workplace, reprimands, penalties for damage caused, and fines.

It is important that the indicated “cons” correspond to reality and not be an act of vengeance.

A bad reference from a previous job will not give a positive result, especially in finding the desired job with better conditions labor. This negative document can only confirm the accusation against the employee in court.

Download sample

Characteristics at the place of requirement: when needed, requirements

The information specified in the profile from the last place of work is of interest, first of all, to the new employer - when looking for a main job, part-time job, when transferring to a new place of work (and under different management). In such cases, “service reviews” are divided into external and internal.

Internal characteristics from the place of work is necessary for the transfer of an employee, promotion, assignment of a title, for rewarding or imposing a disciplinary sanction. The internal characteristics of an employee are used only within the boundaries of his place of work and are stored in his personal file.

An external reference from the place of work is drawn up either at the request of the employee upon dismissal (for further employment), or is sent upon request to law enforcement agencies, the prosecutor's office, the court (when hearing civil, administrative and criminal cases) or to a new employer.

This document is filed with the case of deprivation of parental rights, and it is also necessarily contained in the complete package of certificates for registration of guardianship, trusteeship, and adoption. It is mandatory to provide a reference for an employee upon request to the military registration and enlistment office - in the event of an employee being called up for compulsory military service.

Only a positive reference from the place of work will allow you to obtain a visa at the consulate of the country where the employee wishes to go on a business trip or for personal purposes.

Often, a reference from a place of employment upon dismissal is needed by the employee himself for potential employers, who pay attention not only to an education diploma and work experience, but also to the opinion of his former manager about the candidate. It is important for the boss to know what exactly the employee can do, how he carries out instructions from management, solves problems, communicates with the team, clients, etc.

Only such an official review gives an expanded idea of ​​the candidate in combination with the resume and inspires greater confidence in the employer.

Typical characteristic

The typical characteristics are similar in structure and requirements to standard samples of this document. The main difference is the more detailed assessment of one or more items.

For example, some employers indicate in the “physiological characteristics” column the presence of health-related contraindications to performing certain job duties or the assignment of a disability group. Often, according to the place of requirement typical characteristics, such a review of an employee also contains an assessment of his living conditions, family relations– for example, the presence of a disabled child or bedridden parents requiring care.

Sometimes, in a request for a reference, they require an indication of the employee’s presence (absence) of a criminal record or bad habits.

Download the form

Who signs and draws up a reference letter from the place of work?

Correct and competent writing of job references is the responsibility of the HR department. But the Russian reality is such that often, due to the busyness of the head of the personnel department and his subordinates, the writing of this document is entrusted to the employee himself. If there is time and desire, the employee’s immediate supervisor can write a reference.

The HR department can only issue a form to fill out. Moreover, each organization may have its own formats and letterhead for references from the place of work. But in any case, this document must comply with the following structure:

• A4 sheet format;
• details of the organization: full official name, legal address, telephone, main state registration number (OGRN or OGRNIP - individual entrepreneur);
• the date of issue, the signature of the person who compiled the document (the head of the department where the employee worked, the head of the organization or the HR department inspector) and the seal of the company - without these details the paper will not be a document and will not have legal force.

A character reference is an extremely positive review of a person who presents the employee to a potential employer in the best light from a professional point of view. Therefore, the main emphasis should be placed in the content on the professional achievements and personal merits of the employee.

The main requirements for such an assessment are objectivity and persuasiveness. You should present the professional as an ideal and best candidate for the vacancy in a concise, informative and reasoned manner.

It is advisable that the document be drawn up and signed by a manager with authority in this field of activity. Only then can we talk about trust in the content of the letter of recommendation and a high probability for the employee to receive a position, award, grant, etc.

At the end of the characteristics-recommendation, it is imperative to indicate the full details of the author, his contact numbers, address email, address of the place of work, so that the new employer can easily check the information contained in the document during personal communication.

If a person at his previous place of work left only positive memories about himself and managed to maintain good relations with management and former colleagues, he should take this chance and ask for letter of recommendation. A positive characteristic will increase the chances of quick employment in a prestigious place and for a promising position.

Download example

This type of production characteristic refers to documents internal use. Grade professional activities, business and personal qualities of the employee are described only from the positive side.

In this document, it is important to note the employee’s labor merits, professional achievements and qualities, thanks to which he was able to become a successful and effective employee.

Characteristics for rewarding are not only a way to reward an employee by management, but also a means of motivating other employees to achieve the level of this employee.

Example of characteristics for an employee for awarding a certificate of honor

Download sample

A request for a reference for an employee from the place of work is submitted either authorized bodies(according to the established pattern), or a potential employer.

The second case is complicated by the fact that new manager, in accordance with the law, can submit a request for a reference from an employee from his previous place of work only with his written consent. Otherwise, without the official consent of the employee, the actions of the potential employer will be illegal and regarded as a prohibited invasion of privacy and a violation of personal data protection.

To double-check the accuracy of the applicant’s information provided in a resume or application form, the employer must obtain written permission from the candidate to verify the information. In this case, it is advisable for the new employer to first explain to the employee the purpose of this request, the specific information of interest, and the method of obtaining an answer.

Sample request for references from a previous place of work:

This document can be considered quite official. The characteristics can be compiled either at the request of the employee himself, or at the request of external sources. It is worth noting that characteristics can also be compiled within the company for promotion. An example of a job description is always drawn up directly by the head of the company or department. The main purpose of this document is to describe the employee's abilities and achievements in his former job.

How to write a job description correctly

• The document must be drawn up only on A4 sheet. All text must be written in third person only. You can write in the present or past tense.
• Initially, the title of the document and for whom it was compiled are indicated.
• After this, you need to indicate your personal data in the first section.
• Afterwards, the entire career path of the employee in the company is described. Most often, the boss simply describes the employee’s activities (from what year and what position he held).
• Provide additional information about obtaining education or advanced training.
• Then the professional qualities of the employee are assessed. How experienced is he in his field (how can he carry out analytical work, is he familiar with regulations, what was the relationship with employees).
• Description of personal qualities.
• At the very end, you will need to write where this characteristic will be directed.

Sample characteristics from the place of work certified by a seal and signed. Finally, we would like to note that there are several types of characteristics: from the place of work, for the court, for the traffic police, for the driver, production characteristics, to the military registration and enlistment office.

Contents of characteristics from the place of work

The presented sample job description contains the following information:

• Last name, first name, patronymic of the employee;
• Year of birth;
• Education (secondary, secondary specialized, higher, etc.), specialty, name of educational institution;
• Place of work, position, period of work;
• List of job responsibilities;
• Merits and achievements, including incentives and penalties, if any;
• Description of the employee’s qualities;
• Information about the person who signed the document.

The characteristics can be written either on the organization’s letterhead or on a simple sheet of paper.

The document must be signed and certified with the seal of the organization.

In personal characteristics, it is worth noting organizational qualities (for managers), initiative, relationships with the workforce, presence or absence of responsibility.

It is worth writing truthful information. So, when writing a reference from a place of work to the court, the person who signed the document is responsible for the accuracy of the information.

An employee’s working time in an organization or department can be any time; there are no restrictions in the legislation. So the document can be drawn up for a person who has worked for a month (for example, on a probationary period).

The character reference for the manager is drawn up on behalf of the superior manager.

An example of writing a job description.

Let's consider an example of compiling a description from a place of work (drawn up on the organization's letterhead). Also, the options below work well as sample reference from previous place of work.

Option No. 1: Sample characteristics from the place of work

Characteristics (sample)

This characterization was issued by Valery Anatolyevich Petrichenko, born November 1, 1978, working at the Center for Social Protection of Children. Address: st. Kulagina 25 (organization details) from May 16, 2013 to the present day in the position of “Social Worker”.

Marital status: married. Wife Petrichenko Inna Petrovna, born 11/12/1979 Children: Vitaly Petrichenko, born in 2000 and Anna Petrichenko, born in 2002.

Petrichenko V.A. Graduated from Volgograd Pedagogical University with a degree in Psychology, with honors. This employee is distinguished by high professionalism, punctuality and responsibility. She has no disciplinary sanctions; she has certificates of encouragement for participating in the conference “Protection of Children – the Responsibility of the State.” He has friendly relations with colleagues and subordinates and always shows restraint, patience and delicacy. In difficult, conflict situations with the clients of the institution, he is always self-possessed, correct, has the ability to smooth out the problem and turn it into a peaceful channel constructive solution. Bad habits does not have. Her life guidelines are correct, she strives to help children from disadvantaged families, taking into account their needs and desires. She happily takes part in the social life of the team, attends personal growth training and advanced training courses.

This characteristic was issued for submission to the Social Protection Authorities of disadvantaged families.

Head of Center Department Social protection children Bergs Natalya Mikhailovna.

Option No. 2: Example of characteristics for an employee

Characteristics (sample)

Issued to Nadezhda Petrovna Abakumkina, born on April 10, 1977, position – economist.

Abakumkina N.P. has been working at Finance and Credit Bank since April 16, 2010. During her work, she was repeatedly sent to advanced training courses, which she successfully completed according to the following programs: “ Accounting statements 2016", "Analysis financial condition company", "Financial forecast in current conditions economy."

Abakumkina N.P. has excellent business negotiation skills, has comprehensive knowledge in her specialty, attends seminars and trainings, and always has the latest innovations and information in the field of economics.

Head of the economic department of the Bank "Finance and Credit" Romanenko Vasily Petrovich.

Hello! In this article we will talk about the characteristics of the employee.

Today you will learn:

1. When a characteristic is needed;
2. What are the characteristics?
3. What design rules apply to characteristics.

What is an employee characteristic

A character reference is a document that contains an assessment of an employee’s qualities (both personal and professional), and may also contain information about a person’s social activities.

The compilation of characteristics is carried out either at the request of the employee or at the request of any external organizations.

The requirements for this document are not regulated at the legislative level; there are only general drafting rules specified in GOST R 6.30-2003.

Why do you need a characteristic?

In many ways, its content depends on where the characteristic is intended. If it is provided at the request of a banking organization or the police, an assessment of the employee’s moral qualities will be quite sufficient.

If it is drawn up in order to provide it at a new place of work, then such qualities of the person must also be revealed that will indicate that he is an excellent, highly qualified specialist.

What are the characteristics

All characteristics are generally divided into 2 large groups: external and internal. Internal ones are usually used only in the company in which they were issued. They are compiled if you are transferred from one department to another, promoted, and so on.

External type characteristics are more common. They are provided to third-party organizations, banking institutions, law enforcement agencies, and so on.

Regardless of what type of reference it is, it must be certified by the signature of the manager and the seal of the organization that issued it.

Who prepares and signs characteristics

The employee’s immediate supervisor is responsible for preparing the characteristics. If the organization is small and the manager is the only person, then he is involved in solving characterization issues.

The document will be signed by the one who created the reference; if the organization has a personnel department employee, he will also sign the document.

How to write a description correctly

First of all, let's figure out what components should be contained in a typical specification.

So this is:

1. Name. In our case, this is a “characteristic”.
2. Last name and initials of the employee. Must be written in full.
3. The position held by the employee. Also no abbreviations.
4. Employee age. In principle, an optional item to indicate.
5. When the employee started and when he finished working in the specified position.
6. Achievements in the profession, awards (if any).
7. Information about whether the employee passed or received additional training. education.
8. Information about penalties (if any).
9. Information about the employee’s job skills and abilities.
10. Information about personal qualities (most often about mobility and stress resistance, level of conflict).

Characteristics from the place of work are either written by hand or printed on a computer. They are usually printed on an A4 sheet.

The points that we talked about earlier should be fully reflected in the document, and the writing of the employee characteristics should be completed by indicating where and for what purpose it will be provided.

Also, do not forget to indicate the date and year when the reference was compiled, and then do not forget to put the organization’s stamp.

The specification does not have an expiration date; it can be provided at the place of request at any time. But if suddenly it is lost, you can re-create it at any time.

During the judicial review of a case in which an employee of your organization is involved, his or her reference from the place of work may be required.

Note that a characteristic of this type is one of the most complex types. There are situations when the characteristics will determine what decision the court will make against a person. In this regard, often such a description is not made by an employee personnel service, and the leader himself.

The reference for the court is drawn up on the organization’s letterhead. Be sure to indicate the person’s marital status, indicate the number of children and the age of each. Please also include information about your education and military service.

The description should also include data that characterizes the person’s personal qualities. Moreover, it is necessary to reflect both positive and negative ones. This is an important section; the participants in the process judge your employee by it.

In addition, the description must contain a note that it was drawn up for presentation to the judicial authorities. It is signed by the head and employee of the HR department.

Ultimately, the characteristic is recorded in the outgoing documentation log and assigned a number.

Production characteristics

It characterizes the skills, abilities and abilities of a person. Often, based on it, they decide whether to hire an applicant or not.

This characteristic is usually given by the head of the company in which the person worked. At the same time, if an employee has reprimands or penalties, these should also be reflected.

There are a number of requirements for writing this characteristic:

• When compiling, be sure to indicate the date and serial number of the characteristics;
• IN chronological order reflect the stages of an employee’s professional development;
• Reflect the existence of penalties and awards to the employee;
• Complete the document with your signature or the signature of your manager and affix the company seal.

You should also not ignore the negative characteristics of the employee. Unfortunately, in some cases it is necessary to draw up such documents.

In any case, even a negative characteristic must be objective. No matter what kind of employee you are, you don’t need to express your emotions towards him in your character reference.

As for the writing structure, it will be the same as that of a regular characteristic. Only each point is viewed from a negative perspective.

In practice, such a description is rarely given to an employee, even if he has committed an offense. It is clear that if you write such a description of a former employee, it is unlikely that anyone will hire him.

Therefore, for the most part, employers try to simply part with a problem employee, but not provide negative influence for his future life.

Example. Accounting Specialist material assets I. has been working in our company for two years. Despite a number positive qualities generally characterized as an employee with low professional potential. Periodically violates deadlines for completing instructions and reporting deadlines. I. was repeatedly subjected to disciplinary sanctions and received reprimands several times. Conflicts with colleagues and refuses to help new employees. He categorically refuses to participate in the public life of the company.

Characteristics for awarding a certificate of honor

This document can be drawn up for both internal and external use. In the second case, such characteristics must be provided by those employees who in the future plan to receive the title “Veteran of Labor” and so on.

Such a characteristic reflects information that shows a person in the best light, reflects the most best qualities honorary employee. It is imperative to emphasize the fact that the person is fully qualified for the position held.

Also, if the characteristics will not be used within the company, then you can consult with the employee himself on how best to compose it. There is no violation in this.

Qualification characteristics

This is a kind of standard of specialist qualifications. This document formulates all the basic requirements for the qualifications of workers. This document is used mainly for government agencies and organizations.

This characteristic contains:

• Description of the meaning of the profession;
• Working conditions;
• Psychological and physiological nuances of the profession;
• Requirements for specialist training.

These characteristics are currently used in professional selection, as well as when applying for a job in government agencies, in particular in the fields of education, culture and healthcare.

What is better not to do when preparing a specification

Although there is wide scope for creativity when writing characterizations, you still need to adhere to some simple writing rules:

1. You should not use overly emotionally charged expressions, much less offensive ones. Whether you are happy with the employee or not, follow business etiquette.
2. The information in the description must be truthful and reliable. It is unacceptable to reflect information about a person’s political and religious beliefs, as well as nationality.
3. Control your literacy. If you find an error, rewrite the text again. It is important to remember that if the rules listed above are ignored, the employee will be able to appeal the document at any time.

Conclusion

Today we told you how to write an employee profile. The text of the characteristic can be either positive or negative. But in any case, the document must be as objective and unbiased as possible.

A job reference is not a relic of the past and is in demand in many situations. This is a special type of document. However, a single writing sample has not been approved, despite its importance. The characteristic is an assessment of an employee of an enterprise by his immediate supervisor in writing. An employee is characterized according to certain criteria of professional and personal qualities, his career path and participation in the public life of the company are described.

The document can be drawn up at the request of an employee of the enterprise or at the request of external sources. The employer’s formal attitude towards writing a reference deprives it of individuality and does not bear any responsibility useful information for the addressee.

Basic requirements for characteristics

Personnel officers call the characteristic an “X-ray” of an employee, since it contains the basic qualities of a person (personal and business), professional achievements, gratitude and awards.

When compiling a specification, its purpose is taken into account. If for further career growth, then it should be noted the professional skills and business qualities, the employee’s desire for development. Law enforcement agencies and courts are more interested in a person’s personal qualities.

The document is always drawn up from a third party in the past or present tense (has, graduated), and the employee’s actions should not be commented on. The characteristics should contain a dry presentation of factors, without personal conclusions, assessments and judgments. The compiler must present the information as objectively as possible, excluding emotions and personal attitude towards the employee. Detachment will be the best “adviser” when writing a document.

Rules for drawing up a document

In the process of writing a description, you should adhere to generally accepted rules:

• Use A4 sheet;
• You should not use abbreviations when writing personal information about an employee and his position.
• The main part should contain not only information about career growth in the company, but also various achievements of the person. It is important to highlight the bright moments: working on serious projects, supervising tasks, participating in large-scale events.
• If during work the employee improved his qualifications or took specialized courses, then this should be reflected in the document.
• It is important to adequately assess professional qualities: good knowledge of theory, solving analytical problems, relationships with the team, meeting deadlines, etc.
• Be sure to indicate personal qualities: the ability to communicate with colleagues and clients, self-control in conflict situations, and help when necessary. The moral and cultural development of a person will not be superfluous.
• List incentives for good work from managers.

Who draws up and signs

Most often, a character reference is prepared by the employee’s immediate supervisor. In small companies, where one person oversees the affairs of the organization, he is responsible for compiling the characteristics.

The signature must be placed by the person who compiled the document. If the company has a human resources department, then its representative also signs the reference.

Procedure for compilation

The specification is drawn up on company letterhead, is a document with an individual serial number and is certified by a seal. However, there are no regulations regulating the rules and procedure for its preparation. You can start from GOST R 6.30-2003, which lists the basic rules for filling out and preparing working documents.

IN production characteristics a person is assessed as a professional, taking into account business and personal qualities.

When writing, you can follow the algorithm:

1. Take the organization's letterhead. The document must be on an A4 sheet.
2. Indicate the date the document was compiled.
3. Write “Characteristics” in the center.
4. The words “Issued” are written and the employee’s full name, date of birth and position held are indicated.
5. The description itself is written.
6. The final block indicates who compiled the document and in what position. The compiler signs next to his full name. The document is certified by the head of the department or the director of the enterprise.
7. They put the seal of the organization.
8. The characteristic is recorded in the documentation log and is assigned a serial number.
9. One copy (original) is given to the employee or a third party with written permission. A copy is kept in the organization. A sample form is shown in the figure below.

The characteristic consists of several points:

• Header, header:

1. Name;
2. organization;
3. number when registering the document;
4. Full name, employee position.

• Details of the employee for whom the reference is being drawn up. They should be presented in a single paragraph, which comes first.

1. Full name, date of birth;
2. education and availability academic degrees, speciality.

• Work activity and career growth:

1. the beginning of arrival at the enterprise, it is allowed to indicate the period of work at previous places;
2. briefly about career growth - when and to what position you were transferred;
3. availability additional education, qualifications, implementation of leading projects and independent work;
4. significant results of work activity.

• The presence of awards or penalties. Describe the employee’s achievements (availability of diplomas, titles, own developments).
• Personal and business qualities of the employee - communication and psychological skills, level of knowledge and professionalism.
• Purpose of issuing characteristics. In most cases, they indicate “presentation on demand”.
• Signatures of the company's management team.
• Indicate the date of issue in the lower left corner. The organization's seal is also placed there.

Difficulties in compiling characteristics

The main difficulty in drawing up characteristics is the lack of clear regulations and strict rules. This type of document is compiled in any form.

When writing a reference for an employee of an enterprise, a personnel officer or manager must show diplomacy and be objective in order to receive a decent text. Before compiling it, it is important to communicate with the employee’s colleagues and immediate superior.

The characterization should not consist of template phrases, since an objective assessment of the person is required. Flattering remarks can harm him.

The HR department employee must evaluate the finished document. If difficulties arise, he has the right to contact a colleague without providing the employee’s personal data.

Assessing employee qualities

The employee’s business and personal qualities, his level of knowledge and experience are highlighted. They can be positive or negative.

Assessment of business qualities

Positive:

• the ability to properly organize the work process;
• completing assigned tasks on time;
• high quality work;
• the fruitful work of subordinates is organized, the quality of completed projects is monitored;
• showing initiative;
• established relationships with colleagues and superiors;
• responsibility;
• diligence;
• discipline.

Negative:

• disorganization of the labor process;
• delays in project delivery;
• low quality work;
• there is no ability to organize the work of the team, there is no control over subordinates;
• lack of initiative;
• tactlessness towards colleagues, disruption of official chain of command;
• low level of responsibility or its complete absence;
• failure to comply with management instructions;
• violation of labor discipline.

Personality assessment

Positive:

• goodwill;
• communication skills;
• active participation in public life;
• enjoys authority.

Negative:

• conflict;
• isolation;
• avoids participation in corporate events;
• there is no authority.

Experience and level of knowledge

Positive:

• sufficient (good, high) level of professional knowledge;
• great experience work in a position or specialty;
• having certain skills.

Negative:

• insufficient level of knowledge;
• little work experience;
• skills in the professional field are not developed.

Types of characteristics

According to the type of application, the characteristics are divided:

• External - compiled and provided to third parties. The document contains personal data of an employee of the enterprise, the distribution of which is prohibited by the legislation of the country. To avoid problems in the future, you must obtain written permission from the employee for whom the reference is being drawn up.

When drawing up an external characteristic, you can ask the employee what points to draw the addressee’s attention to.

• Internal - used within the enterprise. The document is required when transferring an employee, promoting or rewarding him, as well as imposing a disciplinary sanction.

There are no significant differences between internal and external characteristics. Both types are compiled in accordance with generally accepted rules.

The moments of drawing up internal characteristics must be regulated by acts and documents adopted by the managers of the enterprise and signed by the director. The internal characteristics must contain data on the work done, confirmation of the completion of the assigned tasks within the specified time frame. A plus will be the presence of the employee at production meetings, despite the high workload. When drawing up a negative characteristic, they indicate that the specialist is involved in many projects and spends enough time on their implementation.

But not all work has positive result, expected by management. For example, insufficient time was devoted to a number of important matters. It is appropriate to list here specific tasks, ignored by the employee.

Positive and negative characteristics of the employee

The characteristic can be positive and negative. In the first case, the employee’s business skills, his professional potential, positive aspects personality. In the second type, characteristics reflect the failure of the employee as a professional in his field of activity, indicate character traits that prevent efficient work in the position held.

According to Labor Code Art. 89 the employee has the right to familiarize himself with the characteristics and attach a written statement with his own point of view on important points.

Where is the characteristic needed?

A positive reference for an employee may be required in the following cases:

• from a previous place of work for a new employer;
• admission to a professional or higher educational institution;
• when awarding;
• with a planned promotion;
• transfer to a new position;
• upgrade;
• payment of remuneration;
• awarding certificates and diplomas;
• loan processing.

Negative characteristics needed:

• for law enforcement agencies;
• to court;
• financial structures;
• in case of disciplinary action.

Example of a positive testimonial

As mentioned above, the positive testimonial must indicate strengths employee: his professionalism, desire for growth and development, rapid learning, etc.

“Full name has 20 years of work experience at the enterprise. During his work, he proved himself to be a qualified specialist who competently and rationally solves the production tasks assigned to him. All assigned projects were implemented as efficiently as possible with full dedication, some of which were complex and labor-intensive.

The IO has such qualities as high activity, determination, responsibility for assignments, and dedication. Special mention should be made of his talent for teaching young specialists and his willingness to help his colleagues under any circumstances.

IO has received awards and gratitude many times: certificates from the relevant ministry, gratitude from the management of the enterprise.”

Second example positive characteristics: “Full name has been working in the LLC since 2015. During his work, he established himself as a conscientious and competent worker.

A high level of culture and the desire for self-development make the IO a valuable employee who finds common language with colleagues and superiors. Stress resistance, the ability to quickly resolve conflicts, and communication skills allow him to complete tasks in the shortest possible time. The IO was rewarded several times by the management with certificates and thanks and the information was recorded in the work book.

Hard work and high level responsibilities are allocated to executives in the work team. During the period of work at the enterprise, he had no penalties or reprimands.”

“Full name worked in the company for 2 years. Despite a number of positive qualities, he is characterized as an employee with low professional potential.

This was manifested in failure to meet project deadlines, low quality of work, and lack of organization and discipline.

IO was subjected several times disciplinary action and has reprimands in his personal file.

The attitude towards the team is disdainful, there is no ability and desire to establish contact with colleagues. Does not provide assistance to new employees, despite direct responsibilities. Constantly rejects offers to participate in public life.”

Another example of a negative characteristic for a junior accountant: “Full name was an employee of StroyGarant CJSC from 2015 to 2016. During this period, the executive officer did not show any special professional qualities; he often refused to perform official work for reasons that were not exculpatory factors.

Despite the desire of the team to get closer to the IO, a common language was not found with him. Numerous cases of rude treatment of clients and colleagues have been recorded. Severe reprimands did not lead to correction of the employee’s behavior. The violations committed were entered into a personal file. Since the attitude towards the work of the IO has not changed, we parted ways with him by mutual agreement.”

Characteristics for specific situations

The purpose of the characteristic will determine its features, which are important to consider when writing it.

Upon dismissal

If an employee moves to a new place of work, the previous manager must include the following items:

• description of the employee’s business qualities;
• suitability of the employee for the position held;
• development of professional qualities.

It will be useful to list personal qualities that are important for a future position: quickly establish contact with others, the ability to eliminate conflict situations, responsibility, initiative, etc.

There are cases when an employer cannot speak positively about an employee, and accordingly fires him. A manager can quite legitimately tell you the nuances of working with a person, even the most unpleasant ones.

A negative characteristic can have a negative impact on the leader or the company. How did a professional hire an untalented employee?

The description indicates any shortcomings of a personal and professional nature: conflict, failure to meet deadlines, inconsistency with the position, violation of internal regulations, etc.

To the judiciary

The document for the court should be given special attention. Robots can send a request for a character reference from the spot in case of a criminal or administrative offense.

The judge uses the information to make a fair decision. The main problem for the manager is the lack of certain requirements from the judiciary. It is difficult to determine what information will be useful to the judge and will not harm the employee of the enterprise. It is better to contact a lawyer and talk with the employee himself. Example of characteristics for the court http://delatdelo.com/files/xar_sud.doc.

Be sure to note that the document is intended for judicial authorities. If the employee has been working for less than six months, then you can request information from the previous place of work.

For the police

Law enforcement agencies are interested in characteristics indicating personal and business qualities. Professional skills will not be valuable information for them.

You can talk about relationships with colleagues, list rewards and penalties for violations, if any. It is important to remember that the statute of limitations for violations of internal regulations is one calendar year. After it, all misconduct should not be included in the description.

Example of characteristics for law enforcement agencies http://delatdelo.com/files/xar_policiya.doc.

For awards

Awarding an employee with a distinction requires the preparation of certain documents. Reward may be for impeccable work, high performance, exemplary moral character, etc.

The reference for the Ministry will be a petition to provide a state award to a valuable employee. When compiling it, it is imperative to comply with the requirements of GOST R 6.30-2003.

The manager must indicate participation in various projects, contribution to new technologies and innovative developments, participation in conferences and symposiums.

Features characteristics for the award:

• The purpose of the testimonial is to be nominated for an award. It is important to indicate positive personal qualities and achievements in a certain area. If the award is not related to work activity, then more attention is paid to human qualities: responsiveness, kindness, etc. Information must be objective.
• Any award is given to people with certain merits, and not just to an executive employee. The legislation establishes a list of these merits.
• When submitting for an award, the reference may be part of any document (submission, letter of application). Before completing it, you need to understand the forms of submitted documents.

To the military registration and enlistment office

In most cases it is required from educational institutions, but sometimes also from the employer. The characteristics indicate relationships in the team, behavior in conflict situation, ability to adapt to new conditions.

What they don't write about in the description

The manager is not limited when drawing up characteristics, but it is worth adhering to the basic rules. The following is prohibited:

1. Emotionally charged words and insults. Business etiquette does not accept personal relationships.
2. Incorrect information. The characteristics must contain only reliable information from the place of work. Non-professional qualities are omitted: religiosity, living conditions, Political Views, nationality, etc.
3. Violation of the Personal Data Protection Law. The transfer of information should only be with the written consent of the employee.
4. Grammatical, syntactic, morphological errors. If an error is detected, the characteristic is rewritten.

Violation of the listed requirements makes it possible to appeal the issued document.

When writing characteristics for an employee, organizations take into account many factors: purpose, merits or reprimands, business and professional qualities. If you follow the above recommendations, then there will be no problems with drawing up characteristics. The size of the characteristic depends on the desire of management to list the employee’s merits or penalties.