How to end letters to leave a good impression. Let's figure out how to finish a personal, business, congratulatory letter How to write the end of a letter

Time passes, everything changes, technological progress goes by leaps and bounds, but one thing still remains unchanged. Like our distant ancestors, we need a constant exchange of information. And although now we can easily call the desired interlocutor, but sometimes this is not possible, and then we have to write letters. And in order to leave the most favorable impression on the addressee, it is very important to correctly compose your written message and finish it correctly, which not everyone can do. So now we will try to figure out how to finish letters to your friends, relatives or business partners.

The principle of writing letters to well-known people

Before you begin to deal with the end of the message, it is important to write the letter itself correctly, following very simple rules. When sending a message to friends, relatives and friends, in fact, you don’t even have to really think about what a sample letter written by you should be. Here it will be enough to simply conditionally divide the message into three parts.

In turn, the message to a business partner is written in a completely different way. First of all, the style of the message should be strictly formal, it should not contain a single mistake, and the sample letter should be taken from an official source. However, despite the fact that there are different types of business correspondence and many features of each of them, you can draw up a rough plan for any business message.

  1. The heading of an official message containing the name of the recipient company, indicating the last name, first name, patronymic and position of the recipient person, under which the date of the letter and its registration number are indicated.
  2. The title of the letter and its main text, concise, but containing all the necessary information.
  3. The end of the message, which has a number of its own nuances, so how to end a business letter , we will talk later, and at the very end, the date the message was sent and the signature of the sender - his last name, first name, patronymic and position.

Ending a letter to friends or relatives

Now it's time to dwell in more detail on how exactly you need to finish the message to a well-known or dear person in order to leave the most favorable impression and make the interlocutor want to write a response as soon as possible.

First of all, before you finish a letter to a friend, relative or loved one, you should carefully reread your message. After reading the message, you will probably want to add something else, correct or supplement it in order to make the text as complete and understandable as possible. After that, it is recommended to re-read the letter again, after which it remains only to add a kind of "epilogue" at the end, clarifying the main idea of ​​​​your message in it, and warmly say goodbye to your interlocutor.

End of official letter

In business correspondence, the ending of the message plays perhaps the most important role. That is why, when compiling it, special attention should be paid to how to finish a business letter in order to observe etiquette and good manners. And first of all, before writing the final part of the message, you need to re-read the letter again, correct all the errors in it and format it correctly so that the text is well readable, and important points are immediately noticeable thanks to the bold type.

After such preparation, you can proceed, in fact, to the end of the letter. If it consists of several sheets, at the end it is important to make a summary of the message, consisting of a couple of paragraphs, in which it will be necessary to reflect the most important points of the message, so that it is easier for the recipient to compose his answer. If the letter is small, then there is no need for a summary, so at the end it will be enough just to say goodbye, respectfully addressing the interlocutor, and sign.

Friendly or business correspondence with a foreigner

Our century is considered a time that erases boundaries. And this is no accident, because in the world of telecommunication technologies we can communicate not only with our compatriots, but also with foreigners. However, having decided to start correspondence with a person from another country, it is important, firstly, to communicate freely in his native language, secondly, to be at least a little familiar with the mentality of a foreigner, and thirdly, to know how to finish letters so that the interlocutor it was a pleasure to read them. But no matter what country the recipient of the letter is from, no matter what the correspondence is - business or friendly, it is very important to be mutually polite in it, be sure to greet the interlocutor and politely say goodbye to him.

Final lines of the message

Approaching the end of your message, it is very important to know how to end your letters with a final phrase that should convey all your respect and sympathy for the interlocutor.

So, the final line of a letter to a friend, loved one or relative might sound like this:

  • With love, (your name).
  • Great mood!
  • See you.
  • Waiting for an answer.
  • Give my regards to all.
  • See you soon.

But an official message should be written with respect at the end of the letter to its recipient and without any familiarity. So, finishing writing a business message, in the final you need to write:

  • Looking forward to fruitful cooperation.
  • Sincerely (your full name and position in the company).
  • With respect (your full name and position in the company).
  • Thanks for taking our offer.
  • Please respond as quickly as possible.
  • If you are interested in more information, please contact us.

Tired of “Respectfully yours” and want something new? The MediaDigger team, a platform that automates the storage of a database of contacts and makes it possible to send bulk personalized letters through it, has made a selection of alternative signatures that you can use to end your email. After all, in spite of everything, email is still the main way of business communication:

1. Sincerely- For lovers of the classics. The safest option.

2. Sincerely yours- There is something in this, but not everyone can afford such a signature. You have to be and look a certain way.

3. Best regards– Slightly less formal and applicable in a business letter.

4. Just enter a name- Quite suitable, especially in cases where there is an active exchange of letters.

5. Your initials- Also acceptable, but the question arises why it was impossible to simply write your name in full, and an unpleasant aftertaste remains.

6. Have a nice day- For the final letter, when you don’t expect to hear anything else from the interlocutor during the day, it’s quite suitable.

7. Have a nice week- The same as “have a good day”, only if you don’t communicate anymore during the week.

8. Best regards– English version of “respectfully”. The most secure for business communication. Some Russian speakers only use this signature. In principle, this is acceptable, but if you communicate a lot with foreigners and everyone knows this. Otherwise it looks a little strange.

9. Kind regards- The same as best regards, but a little less formal.

10. With friendly regards“Never seen this, but heard about it. One would like to say that they called from the 70s and asked to return the signature to them.

11. See you soon- In case you agreed to meet in the near future and emphasize that you remember about it.

12. Good luck in your hard work!- Such a signature can be used when you tried to help someone (or failed to do it), and you are trying to somehow cheer up the interlocutor.

13. Sent from Iphone- You can somehow explain why there may be typos in the letter, but it may seem that you are showing off your phone model.

14. Sent from smartphone– Safer than “sent from Iphone”: the interlocutor understands that you wrote from the phone and the auto-corrector could make typos, while you don’t brag about your phone.

15. Thank you for your attention- This phrase is better left for those who are trying to sell you something.

16. Thank you- If you are really grateful, then you can. But you should not sign every letter like this when you give someone an instruction. It will give an orderly tone.

17. With perfect respect For those who like to stand out. A little bit romantic.

18. Please think about nature before you print this letter.“First of all, don’t blame anyone. Secondly, this inscription can sometimes be longer than the text of the letter itself. Thirdly, does anyone else print letters now?

19. Ready for service– Hmmm. Simply no.

20. With love- Nice and acceptable if you've known each other for a long time.

21. Good luck- It's more suitable if you do not expect to communicate with someone in the near future.

22. Kiss hard- Suitable for relatives and loved ones.

23. With paternal tenderness- You can, but only if you are really a father and only learned what the Internet is.

24. Yours forever- It is better to leave for the registry office.

25. Have a nice weekend- This is usually written by those who diligently try to spoil them for you, sending a letter at the end of the working day on Friday indicating the things that need to be done. In general, it is possible, but when you do not burden someone, otherwise it smacks of sarcasm.

26. Hearty greetings- It is permissible in the event that you previously addressed each other as “comrade”, everyone else is not.

27. Your obedient servant- Strongly smacks of toadying and it's hard to imagine a situation where it would really be appropriate.

28. Sincerely devoted to you- The same problems as "Your Obedient Servant".

29. Looking forward to further fruitful cooperation- A little long, but acceptable, for example, for the first letter when writing to a stranger.

30. Kiss- If you write to your other half, then it is permissible.

Know more options? Write to us at

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An employee of any field sooner or later faces the problem of writing a business letter. The main question is how to start and how to finish? Many sites offer basic rules and examples, with little attention to the final part of the documents.

The letter must be perfect in every way. Even the slightest non-compliance with the rules can harm your credibility or the prestige of the company.

In a brief form, we suggest that you familiarize yourself with the main rules of business letters and dwell in more detail on the final part of an official letter.

You will need:

General rules for business letters

  1. When writing a letter, remember that you are not expressing your own opinion, but speaking on behalf of a legal entity (institution, organization or enterprise).
  2. It is your responsibility to clearly present the results that you want to achieve with this letter and use all the possibilities of the text effectively.
  3. Clearly define the presentation plan, highlighting the information for the introduction, body or ending.
  4. In the introduction, after the appeal, we prepare the addressee for perception. This may be a summary of the events that led to the creation of the document. The main part contains a statement of the essence of the problem with the necessary arguments (explanation, numerical calculations, references to legislative acts).

A more effective and easy-to-understand text, in which, first, a proposal, request or demand is stated, then the argumentation, and there is no introductory part at all.

Part of the ending - applications

Certain documents have appendices that supplement, clarify, or detail particular issues. They are necessarily noted at the end of the letter, retreating from the last paragraph a few lines.

App design methods:

1) Applications that are mentioned in the text, then a mark on this is drawn up as follows:

Appendix: on 5 pages, in 3 copies.

2) Applications not indicated in the text must be listed, be sure to indicate the title, the number of pages in each application and the number of copies.

Appendix: "The act of appraisal of the cost of construction in progress", on 2 pages, in 3 copies.

3) Sometimes there are several applications. Then they are listed by name and numbered. With a large number of applications, their list is compiled separately, and in the letter after the text they note:

Appendix: as listed on … p.

Attach copies of documents to the letter in the order in which they were numbered in the attachment.

The application, as a rule, is signed by the heads of structural divisions. In the case where appendices are bound, there is no need to indicate the number of pages.

Politeness and correctness are the basis of the ending

There are various options for constructing the ending. It depends on what was said in the letter.

The most used completion examples:

1) Repeat the thanks given at the beginning or just thank for the help:

Thank you again...
Let me thank you again...
We would like to once again express our sincere gratitude to...
Thanks for the help …

2) Express hopes:

We hope that the agreement will be mutually beneficial ...
We hope that our offer will interest you…
We look forward to close and mutually beneficial cooperation...
I hope to be able to meet you in person soon...
Hope to get your reply soon...

3) Reassurance of the addressee (usually, it has a psychologically positive effect on the addressee):

We assure you that you can count on our support...
We look forward to working with you...
I would be glad to cooperate with you and waiting for your reply...

4) Request:

Please read carefully and answer...
Please let us know urgently...
Please take immediate action to improve the situation...
Please call me at any time convenient for you...

5) Repetition of an already expressed apology for the inconvenience:

Once again, I apologize for the inconvenience caused...
We sincerely apologize for this involuntary delay in payment...

Parting

1) In official correspondence, you can say goodbye in different ways:

Sincerely…
With regards and best wishes…
Sincerely yours…
We wish you success.

2) If you are well acquainted with the addressee or successfully cooperate with him, then you can end the letter with friendly phrases (not cronyism):

Yours sincerely…
Best wishes…
With gratitude and best wishes.

You can finish the document without using these constructions!

English letter completion features

  1. Usually they end a formal letter like this: Sincerely Yours (Sincerely yours) or simply Yours(Yours) and signature, indicating under it your name and position.
  2. In order not to put your partner in a difficult position and not make you make assumptions about your gender, take the trouble to write your name in full, that is, not P.R.Dovzhenko, but Pavel Dovzhenko.

Signature

Officials sign documents within their competence.

The requisite "signature" consists of the title of the position, initials and surname of the person who signed the document.

Director of the Mramor plant (signature) A.B. Koval

Documents that are concluded in institutions operating on the principle of unity of command are signed by one official (head, deputy or employee who is entrusted with this).

Documents of collegiate bodies (minutes, decisions) are signed by two signatures (head and secretary). The order is signed by the leader.

Two or more signatures are put on documents for the content of which several people are responsible:

  • Monetary and financial documents are signed by the head of the institution and the chief accountant;
  • Agreements are signed by representatives of the contracting parties.

Signatures of several persons on documents are placed one under the other in sequence corresponding to the service hierarchy.

Director (signature) S.P.Antonyuk
Chief Accountant (signature) V.T.Dudko

If the document is signed by several persons holding the same position, their signatures must be placed at the same level.

Director of the plant "Luch" Director of the plant "Svet"
(signature) V.R. Sakhno (signature) L.P. Kotov

The signature begins with initials (placed before the surname), then the surname. Deciphering the signature in brackets is not necessary!

Seal

On some documents, in order to consolidate legal force, they put an imprint of the seal: contracts, decrees, conclusions, etc. The imprint must capture part of the job title and a personal signature.

the date

The date is placed below the signature on the left.

The official letter is dated on the day of its signing or approval by the head of the institution.

There is a generally accepted order of dating:

  1. Date elements are written in one line with three pairs of Arabic numerals in sequence: day, month, year;
  2. if the ordinal number of the day or month is the number of the first ten (from 1 to 9), then a zero is put in front of it: 03.01.15 .
  3. Word year, reduction G. do not put.
  • At the end, check the letter for grammatical errors and see if there is anything superfluous.
  • Have a colleague or, if possible, a supervisor read the letter. A look from the outside will help to identify flaws that might not be noticed.
  • Don't forget to include your phone/email address. This is often necessary to quickly resolve the problem identified in the letter.
  • In addition to the general universal requirements and design rules, it must be borne in mind that each type of document has its own design features.

Remember that not all documents have a complete list of the details listed above, but only a certain set of those that ensure the legal force and completeness of this particular type of document.

Good luck with your transactions and the desired answers!

Frequently Asked Questions

    What is nice to write at the end of a business proposal?

    Do not use words and phrases in the final stage that can be considered manipulation (“we hope for mutually beneficial cooperation”, “thanks in advance for your answer”, “we will wait for your response letter”, etc.).

    What to write at the end of the letter "with best wishes" or "respectfully"?

    Definitely, "with respect", you need to adhere to the business style of communication.

    What do they usually write at the end of a letter if they ask for a quick answer?

    Nothing like this is written in a business letter.

    Should I write in the signature of an e-mail: "respectfully" or "best regards"?

    "Sincerely".

    How to replace the signature "with respect"?

    "With all due respect", "With respect."

    How to end a presentation letter?

    Thank you for your attention.

    What is another way to write "would like to notify"?

    "I would like to inform", "notify", "inform", "announce", "bring to the notice".

    The phrase: "I will end my report with words", correct?

Almost every person who is somehow connected with the Internet knows what e-mail is. Old friends, colleagues, relatives love to keep in touch with mail, because this is a really convenient service. True, some still prefer the good old handwritten messages. But the majority of people on Earth communicate in one way or another.

It is important to know that the letter can be business, congratulatory or personal. Depending on the style of the text and on who it is intended for, the text itself is already being compiled.

How to end a letter to a friend

Before thinking about the end of the message, check the text already written. It is important to correct all errors, both grammatical and stylistic. After that, think about the completion of your letter. Writing a letter in electronic form is much easier because you can always delete or add a new piece of text anywhere in the message. With a handwritten letter, everything is much more complicated, because it must be written without a single mistake.

You should immediately decide what you expect from the recipient. If you want the response to the letter to be quick, then add special notes or write it directly in the letter. If you have a little time to wait for a response, then leave it as it is.

The letter should end logically, the main idea should be fully conveyed. Otherwise, the recipient will be guessing what you wanted to say with this or that word. Write clearly and clearly so that there are no ambiguous questions.

So how do you end a letter to a friend? If unique ideas do not come to your mind, then you can use hackneyed expressions:

  • Your friend, "Name"
  • I want to see you
  • See you!
  • Waiting for an answer
  • Wait for a visit!
  • Kiss, "Name"
  • Come soon
  • Be happy!
  • Good luck!
  • All the best, your friend "Name"

How to end a business letter

When writing a business message, you need to conduct a deeper and more thorough check, otherwise your partner, having found errors, will not want to do business with you. The text should be written in plain text, no need to make huge sentences with different turns, get by with basic descriptions.

Watch your speech, do not use common words and expressions: “Che”, “Yes, no problem”, etc. Treat the interlocutor with respect, do not insult him in any way, otherwise you can not send messages at all.

The end of the letter should be intriguing, interest your interlocutor, add a little spark. From the beginning of the text, you need to bring the reader to the essence of the issue and only at the end fully open your cards. The fact is that the ending of the text is best remembered, which means that a person will pay more attention to it.

Before ending the message, write down the complete list of the main documents, if any. Be sure to number each document, do it in chronological order.

  • I look forward to further cooperation.
  • Thank you for your attention.
  • Sincerely, Name.
  • Respectfully, Name.

How to finish a letter in English

In correspondence with friends or loved ones, you do not have to follow a clear text structure. Here, speech can be simpler, because the most important thing is to convey emotions, feelings, talk about what is happening. You can use jokes, common expressions, etc.

At the moment, the younger generation communicates in a completely different language. Many adults do not always understand what is at stake. Borrowed words are often used, new concepts are introduced, which is why our speech becomes completely different.

To complete a letter in English, it is also necessary to carry out preliminary preparation. Check the entire text for errors, add the necessary notes, and then proceed to the ending.

  • Good Luck - Good Luck!
  • With Love - with love!
  • Good cheers - good mood!
  • See you soon - see you soon!
  • Talk to you later - we'll talk after.
  • Truly yours - with respect!

Now you know how to finish the letter. Use these tips to appear literate.

« Remember the last phrase”- these are the words of the famous movie hero from one Soviet television series. The remark went “to the people” and is now a common aphorism. Indeed, the last words affect the whole impression of the conversation. Therefore, when composing business or personal correspondence, you should carefully consider how to finish the letter in English and politely say goodbye to the interlocutor. The ability to tactfully and appropriately use standard cliché phrases at the end of the letter will be the subject of today's material.

A formal letter requires increased attention to the norms of politeness. With successful business communication, the end of the letter allows you to enhance the effect of the above text.

The ending in a business letter should make a favorable impression: there should not be obsession, excessive emotionality, flattery, bias, and even more rudeness and hostility. Therefore, in business correspondence, it is customary to use impersonal speech clichés. The table below shows the standard phrases that often appear in the completion of a business letter in English.

Should you need any further information, please do not hesitate to contact me. If you need more information, please feel free to contact me.
We would appreciate your cooperation in this matter. We would appreciate your cooperation in this matter.
Thanks for your extremely helpful attention to this matter. Thank you for your extremely helpful attention to this issue.
Thanks again for your attention, consideration, and time. Thank you again for your attention, your interest and your time.
We look forward to building a strong business relationship in the future. Looking forward to establishing a successful and strong cooperation in the future.
We take this opportunity of thanking you for your assistance. We take this opportunity to thank you for your assistance.
We are looking forward to your confirmation. We are waiting for your confirmation.
We look forward to hearing from you soon. We hope to receive a prompt reply.
It's always a pleasure doing business with you. It's always a pleasure to do business with you.
Assuring you of our best attention at all times. We are ready to listen to you at any time.

These expressions will help to beautifully complete the text of the message. But this is not the whole ending, because. no letter in English needs a signature. Usually this short remark expresses their respect or wishes for success. The translation of many of these phrases into Russian coincides, and even when switching to English, they are used almost interchangeably, except with very small emotional differences.

A business letter in English may end with a signature of the following form:

  • Yoursfaithfully* - with sincere respect;
  • Respectfully yours* respectfully;
  • Sincerelyyours-Yours sincerely;
  • With appreciation- sincerely grateful
  • With gratitude- sincerely grateful;
  • Thanks and regards- with gratitude and best wishes;
  • bestregards with best wishes;
  • kindregards- with good wishes;
  • bestwishes- with wishes of success.

* These expressions are used only if the writer does not personally know the addressee of his letter.

Paying tribute to the accepted norms of courtesy, they put a comma and write the personal data of the signatory on a new line: first name, last name and position held. This letter ends.

So, we figured out the official messages and learned how to finish them beautifully. But one more important question remained unsolved: how can one complete a letter to a friend in English or an appeal to foreign relatives? We will discuss this in detail in the next section.

English phrases of farewell in friendly correspondence

Informal correspondence also adheres to a polite tone, but provides incomparably more opportunities for expressing emotions and emphasizing the closeness and warmth of relationships. Therefore, there are a very large number of answers to the question of how to finish a letter in English in personal correspondence.

Let's start with the fact that an informal text should also have a logical conclusion: a kind of last note or a final line. And sometimes it is at the finishing stage that a stupor occurs: you write about the latest news and events, and a beautiful end to the letter does not come to mind.

Of course, everyone has their own style of writing letters, but even in friendly correspondence there are often template phrases. Don't know how to finish your English letter? Feel free to choose and write one of the expressions below. In our material, they are also highlighted in a separate table.

Well got to go now. Well, that's probably all.
Anyway, I must go and get with my work. Anyway, it's time for me to go and do my job.
I must finish my letter because I must go to bed. I have to finish the letter because it's time for me to sleep.
Do keep in touch! Let's be in touch!
I'm sorry I must go to ... I'm sorry, but I have to go now....
I have much to work to do. I have a lot of unfinished business.
Hope to hear from you soon. Hope to hear from you soon.
Well, I must finish now. Well, it's time for me to wrap up.
Write back soon! Answer quickly!
Write soon and let me know all the news. Write back soon and let me know about all the news.
Can't wait to hear from you! I can't wait to hear from you again!
Don't forget to write! Don't forget to write!
Please, tell me more about… Please tell me more about….
Let me know what happens. Let me know what's going on with you.
Drop me a line when you're free When you're free, write me a couple of lines.
Bye for now! And now goodbye!
Have a nice day! Have a good day!

Other English topics: Stories about the sights of London in English

Using these clichés, you can give a beautiful and meaningful look to any letter.

It remains only to put a polite formula and your initials. There are just a lot of signature options for an informal letter, but we have selected the best and most frequently used examples from it. So you don’t have to think long about how to sign a letter either.

If the addressee of your message is relatives or good friends, it would be appropriate to use such forms of farewell as:

  • Yours cordially- cordially yours;
  • Yours ever always yours;
  • Eternally yours- always yours;
  • Your loving brother- Your loving brother;
  • your friend Your friend;
  • Your very sincere friend- Your devoted friend;
  • bestwishes Best wishes;
  • Give my regards to- Send greetings ...;
  • Allthebest Best wishes.

If you and your interlocutor are very close friends or you have a warm romantic relationship, then the following wishes will come to the rescue:

  • Affectionately- With tenderness;
  • Lots of love- I love you very much;
  • Lots of kisses Kisses;
  • Hugs- I hug;
  • With love and kisses- Love and kisses;
  • With all my love– With all love;
  • Passionately yours Passionately yours;
  • Always and forever Yours forever and ever;
  • Missingyou Missing You;
  • sendmyloveto– Send my regards…;
  • takecare Take care;
  • Tillnexttime– Until next time;
  • Seeyousoon See you soon;
  • Seeya- See you;
  • Cheers Bye ;
  • Ciao– Chao!

And after expressing our feelings, do not forget to put a comma, and sign your name on a new line.

Now we are familiar with the rules for processing all types of correspondence. But still, it is better to see a complete sample of writing once than to read a theory abstracted from practice several times. At the end of the material, we suggest that you look at examples of English letters of a different nature with Russian translation.

How to finish a letter in English - samples and excerpts from correspondence

In this section, you will find several examples that clearly show the format of letters in English, as well as the correspondence between their styles and forms of politeness.

Letter of congratulation

Dear Daniel and dear Sarah,

Please accept our warmest congratulation on your silver wedding anniversary!

It seems like you joined your fates only yesterday. Yet twenty-five years have passed since that wonderful day.

With great pleasure we want to wish such an ideal couple all the best: a lot of love, much healthy, eternal youth and long and happy life together! It's a delight to be your friends!

Best wishes for your anniversary

Jonathan and Elizabeth Livingston

Dear Daniel and Sarah,

Please accept our heartiest congratulations on your silver wedding anniversary!

It seems that you connected your destinies just yesterday. It's been 25 years since that wonderful day.

With great pleasure, we want to wish such an ideal couple only the best things: a lot of love, good health, eternal youth and a long and happy life together. Being your friends is an honor and a pleasure!

With best wishes on your anniversary,

Jonathan and Elizabeth Livingston.

Letters to a friend

Hey Emily!

I'm still waiting for the book which you promised to send me at our last meeting. You don't write to me since then but obviously you have a lot on your plate right now.

Anyway, I`m going to visit you in a week and we have a chance to meet.What do you think about it? Drop me a line when you are free.

Hey Emily!

I'm still waiting for that book you promised to send me at our last meeting. Since then, you have not written to me, apparently, you are now very busy with business.

Anyway, I'm going to visit you in a week and we can meet. What do you think about that? Scribble a couple of lines when you're free.

Dear Jack,

Many thanks for your letters! Lovely to hear from you!

I must apologize for not writing earlier. I worked very much and didn't have any free time. But now I can tell you about my news.

Since yesterday I'm on vacation. My boss let me go on vacation for a month. I am very glad, now I can go to Spain, finally! I saved money for this travel for two years, and yesterday I have boughta round trip ticket to Barcelona. I'll spend two weeks in Barcelona. You cannotimagine how muchI dreamed about it! I am just in seventh heaven!

Later, when I'll return Moscow, I'll go to my parents. They live in Sankt-Petersburg. I spent my childhood in the city of Sankt-Petersburg, so I have many friends there.I will be very pleased to meet with them. After this trip to the city of my childhood, I'll return Moscow again and write you all my experiences.

Well, I must finish now. Hope to hear from you soon!

With love and kisses

Dear Jack,

Thank you very much for your letter! It's great to hear from you!

I must apologize for not writing sooner. I worked very hard and didn't have a minute of free time. But now I can tell you about my news.

I have been on vacation since yesterday. My boss allowed me to go on vacation for a whole month. I am very happy, now I can go to Spain, finally! I saved up money for this trip for two years, and yesterday I bought round-trip tickets to Barcelona. I will spend two weeks in Barcelona. You can't even imagine how much I dreamed about this! I'm just in seventh heaven!

Later, when I return to Moscow, I will go to my parents. They live in St. Petersburg. I spent my childhood in Saint Petersburg, so I have many friends there. I will be very pleased to meet them. After this trip to the city of my childhood, I will return to Moscow again and write you all my impressions.

Well, it's time for me to wrap up. Hope to hear from you again soon.

Love and kisses,

Excerpts from business letters

Please accept our sincere apologies for the recent inconvenience. Rest assured that we will take all necessary measures to ensure that this does not happen again in the future. As compensation, we have issued a 30% discount on your order.

Once again we apologize for the inconvenience caused.

All the best,

Robert Fletcher

General manager