There are many vacancies, but the competition is high. To be selected, it is not enough to be a good specialist - it is important to convey to the employer the value of your qualifications and experience. To do this, you need a high-quality resume - a document that presents you to the employer. It is on the resume that the employer will make a first impression of you and either want to know more about you (and invite you for an interview), or will not consider it necessary to consider you as a worthy candidate for a vacancy.
If you don’t need to be convinced that writing a manager’s resume is a responsible task, take a few recommendations on this topic into service.
Mandatory requirements for a manager's resume
Structure
The manager manages the processes - regardless of the field of activity. Accordingly, the ability to structure information, present it in an informative and at the same time compact form is one of the key skills of a manager. If the applicant has not coped with this task when compiling a resume, he has little chance of convincing the employer of his competence.
A sales manager resume should be informative, visual, readable, structured. On 1-2 pages, you need to place information that characterizes you as a specialist: skills, work experience, achievements, education and advanced training.
Achievements
There are professions in which process is important. For example, for an accountant, stable performance of typical tasks is important. In this case, the quality of work is its execution without errors and on time.
The managerial profession is one of those for which the result is important - concrete, measurable. The quality of a manager's work can no longer be judged by the process, but by the success that he managed to achieve. Accordingly, successes and achievements should be reflected in the summary. It is desirable to show the achievements in numbers: the level of sales; profit growth / cost reduction; the number of people who were subordinate; the number of successfully implemented projects; the number of successful transactions; the number of regular customers who return again and again; etc.
Facts
Compare.
A) "I know how to establish contact with a client and bring him to a deal."
B) “5 successful trades in the last month. 10 new loyal customers in the last quarter.”
The second option sounds more convincing, right? Writing a resume for a manager requires facts - as opposed to descriptions. Use this principle, rely on specific data, and you will look brighter and more convincing against the competition.
To understand the structure of the document, we give examples of resumes of managers - representatives of different specializations. The structure of the resume is standard, it allows you to provide all the information necessary for the employer.
When writing a resume, it is important to adhere to the principle of relevance - the information in your document must correspond to the request of the employer. For each vacancy, the document needs to be edited, placing accents in it, adding information that is of interest to a particular employer, and deleting what does not carry a useful semantic load.
So, if you are applying for the position of Human Resources Manager, it is not necessary to indicate on your resume that you once worked as a translator from Chinese - unless the company in which the vacancy is open works with partners from China. Also, it is not necessary to mention in the "Additional Training" section that you took a cooking course: these courses would look appropriate on the resume of a manager applying for a job in a restaurant or hotel.
manager resume example
Mishina Irina Pavlovna
Moscow
Date of birth: 08/21/1988
Tel. [telephone]
Email:
Marital status: married, daughter 5 years old.
Purpose of search: The position of a tourism manager in an actively developing company, with the widest possible geographical coverage of routes.
- High-quality selection of tourist services and their sale.
- Joint coordination activities with tour operators.
- Maintenance of primary documentation.
- Knowledge of popular tourism destinations.
- Experience in promoting travel companies on the Internet.
- Extensive experience in foreign trips (on average, 10 trips per year, for 8 years of experience).
- English, German - expert. French, Arabic - colloquial.
Achievements:
- Over the past year - 23 closed deals, 25 new regular customers for the company.
- The market of Asian countries has been mastered: optimal routes have been developed; signed 12 contracts with partner firms in the Asian tourism market.
experience
January 2013 to date, travel company "Meridian" (international tourism).
Tourism Manager, Destination Manager:
- communication with customers;
- high-quality selection of tourist services and their sale;
- search for special offers;
- development of tourist routes;
- registration of accompanying documentation;
- coordination of work in the direction of "Asia" (subordinate to 3 tourism managers).
- reporting.
October 2010 - January 2013, LLC "Jinn Tour" (international tourism).
Tourism manager:
- study of mass tourist destinations (foreign and domestic);
- active promotion of the company and its offers on the Internet;
- consultation of potential and regular customers by phone and in person;
- preparation of primary documentation, primary accounting.
Education:
2014 – 2009 Moscow State Institute of Tourism Industry, majoring in International Tourism.
Additional education:
2009 - 2011 - course "Management of the organization" (with a specialization "Tourism") at the Humanitarian College of Innovative Technologies.
Personal qualities
- negotiation skills with clients;
- focus on results;
- non-conflict;
- responsibility for their actions and decisions;
- decency;
- punctuality;
- stress resistance;
- the ability to quickly absorb new information;
- a creative approach to finding ways to accomplish the tasks;
- diligence;
- good analytical skills.
manager resume template
Semenov Sergey Pavlovich
Yekaterinburg city
Date of birth: 1.08.1972
Tel. [telephone]
Email:
Marital status: married, son 14 years old.
Purpose of search: Purchasing manager position in a large company, with the ability to work with foreign markets and use relevant experience.
Professional knowledge/skills
- providing the enterprise with all the material resources necessary for its production activities;
- study of operational marketing information and promotional materials about market offers;
- conclusion of contracts with counterparties, control over the fulfillment of the terms of contracts;
- preparation of payment plans;
- drawing up perspective annual plans of purchases according to the plan of development of the enterprise.
Achievements:
- Experience in warehouse logistics and the formation of an effective inventory of more than 8 years.
- Successful experience in managing a team of up to 8 people.
experience:
June 1992 - September 2005, JSC "Atlant" (sale of building materials, equipment).
Purchasing manager:
- monitoring prices from manufacturers, sellers for materials and equipment;
- conclusion of contracts with contractors;
- organization of deliveries to warehouses, coordination of transportation and acceptance;
- organization of payments for deliveries/works;
- drawing up payment plans - for a week, a month;
- drawing up long-term annual procurement plans in accordance with the enterprise development plan;
- development of cooperation with contractors;
- formation and adjustment of the procurement plan;
- study of operational marketing information about market offers;
- reporting on the implementation of the logistics plan.
October 2005 - January 2016, Miriada LLC (national network of stationery stores).
Purchasing manager, analyst:
- preparation of orders for goods for purchase;
- preparation of reports on the movement of goods in retail stores, by region and in general for a chain of stores;
- drawing up recommendations for the movement of goods between stores;
- preparation of proposals for the revaluation of goods;
- preparation of a sales forecast for the warehouses of shipment of goods;
- distribution of goods between stores after the delivery of goods to warehouses;
- ABC-analysis of sales of goods, calculation of the turnover of goods, analytics of the fullness of stores with goods according to the seats of stores;
- keeping up-to-date data on the landing places of stores, data on defective goods;
- current reports and analyses.
The resume of a sales manager, like any other specialist, consists of several thematic blocks. First, enter personal information (full name, date of birth, city of residence, etc.) in the appropriate fields, then proceed to the description of work experience. Indicate the start and end dates of work, position, background information about the employing company, your main responsibilities and achievements.
Responsibilities should be formulated in such a way that potential employers see the results of your work. For persuasiveness, use numbers and give specific examples. For example:
- Engaged in wholesale sales of computer equipment and electronics. Among the clients are such companies as MTS, VTB, Novatek.
- Daily identified the needs of clients by negotiating by phone and in person with the first persons of small and medium-sized businesses. Made more than 70 cold calls per day, more than 3 face-to-face meetings per week.
- Carried out calls to the existing customer base (50 calls per day with a norm of 30) in order to offer new services (components, after-sales service), which allowed to increase profit by 25% in 2016 compared to 2015.
- Thanks to effective presentations, we managed to attract 10 new clients, including 3 especially large ones (MegaFon, Superjob, Tander).
- Conducted more than 300 negotiations with potential clients in 2016, 280 of which ended in the successful signing of contracts for a total of 19 million rubles.
In the "Achievements" section, tell us about your professional successes. It is important to describe them specifically, preferably using some measurable indicators. For example: “During my work in the company, the level of sales of climate equipment has grown by 170%”; “Within a year, the loyal customer base has doubled.”
The block "Key skills" involves listing your core competencies. This is where you can highlight your professionalism. Here is an example of a successful description of the key skills of the applicant:
- Experience as a sales manager - 5 years;
- excellent knowledge of the market of computer equipment, office equipment and consumables;
- the ability to work with objections, the skills of managing the client's motivation;
- Excellent possession of skills of active sales;
- ability to make a competent commercial offer;
- skills of conducting business negotiations with the first persons of the company, competent speech;
- the presence of an existing client base;
- knowledge of technologies and methods of wholesale sales.
In the "Additional Information" field, indicate the information that is important for working in the desired position. It would be nice to give an example of how your personal qualities help you in your work. For example: "Communication skills and the ability to interest listeners help me to make effective presentations." Other important qualities for a sales manager can be stress resistance, energy, activity, focus on results, initiative, competent speech, easy learning, enthusiasm, ambition.
We wish you good luck in your job search!
Currently, there is a persistent misconception that a sales specialist and a salesperson are one and the same job. This is absolutely not true. The professions of a seller and a sales manager are indeed very similar in terms of indicators and requirements for the work performed. Both of them are engaged in the sale of goods, communication with customers, etc. But the manager must possess a wider range of professional qualities to successfully perform his functions. The profession of a sales manager is, to a greater extent, a representative of a trade organization, who communicates the consumer not only with the seller's company, but also with the commodity producer, and in order to get such a position, it is simply necessary. You can download a sample of a competent sales manager resume at the end of the article, but first, let's clearly define what it is.
A resume is an extremely concise presentation of your professional skills, captured on paper, achievements and individual characteristics that you intend to successfully implement in a future position in order to receive rewards for them (for example, cash or other types of remuneration).
Steps to create a good resume
To create a resume, you need to understand three immutable rules, following which you will succeed:
- The resume must contain the truth and nothing but the truth. Don't lie, but don't open up completely either. Focus on the pros, but don't mention the cons. If this question comes up during the interview, try to cover up the shortcomings.
- Clear structure. The document should be short and strictly structured. Try to fit a resume on 1-2 pages maximum and extremely concisely and concisely submit the information required by the employer. Carefully format the document and check its structure. When sending a file in Word, be careful and use the default settings of the program, otherwise there is a risk that your carefully and beautifully designed resume will lose its structure and formatting.
- Optimism and cheerfulness. A positive attitude both during its preparation and during the interview will help to achieve success.
General principles
The most informative presentation. In the description, be sure to display not only the type and name of the organization in which you worked, but also the area of \u200b\u200btheir activity - this is important for a high-quality resume. A plus would be a description of the number of employees of the company. Did your employees report to you? Be sure to focus on this. The resume should be concise and concise, but it should not leave the employer with questions.
Being too laconic is a very common standard faux pas when preparing a resume. Unsuccessful example: Kontur LLC, position: sales manager. The question immediately arises, what does the company do, and the document does not give an answer to it. Accordingly, the chance of an interview decreases.
Professionalism and work experience. What is important for an employer to know about the applicant for the proposed vacancy? Gained experience, competence in the chosen profession, motivation and learning ability. In the document, describe the duties you perform. Unsuccessful sample: Summer Evening LLC, position: sales manager. Responsibilities: As required by job description. That's not the way to write. Make an expanded list. Don't skimp, but don't overuse it either.
Sequence of writing a resume
And now let's take a look at the steps of creating a competent resume for a sales manager:
- Be sure to include your First Name Last Name.
- The purpose of the resume, indicate the required position.
- Personal data - place of residence, marital status and mandatory age and date of birth.
- Contact details - phone, e-mail, etc.
- Education, if there are several formations, list them in order of importance.
- Experience. You do not need to rewrite the entire work book, it is enough to indicate the last three places of work in reverse chronological order. Briefly describe what duties you performed. Even when performing the same duties, do not write the same type, use ingenuity. The employer likes people who are versatile and have the necessary skills. Not sure what to write according to the functions performed, use our cheat sheet "".
- Achievements. This is perhaps the most important step. Sometimes it is even more essential than experience and education. The employer prefers to know in advance what he will actually pay you money for. As a result, it is very important to describe in your resume all the significant achievements in previous jobs. Do not write that you just worked on increasing the number of sales, but indicate specific numbers, for example, that you increased sales by 25%, etc.
- Additional Information. It is necessary to outline your competent qualities, professional knowledge and skills that help you to qualitatively and successfully perform the assigned tasks in your position.
- . There is no need to write a huge list of all your qualities. Perhaps you are sincere, sensitive and love the kids, but these aspects of your personality are not important to the employer at the time of admission. First of all, he is interested in qualities that will contribute to your more successful work.
- References from previous employers. Such an item will add weight and appeal to your resume. To do this, indicate the positions, contact details and full names of your previous managers. Just don't forget to take consent and warn your former employers about a possible call.
- And finally, the last point. Indicate when you can start work, sometimes this plays a key role in hiring a candidate. It also helps to indicate the expected salary level, this will prevent unwanted calls and show the level of your self-esteem.
The sales manager is the face of the company, because he has a direct relationship with customers. To create an effective resume, you must first indicate your leadership qualities, the ability to quickly find a common language with people of different age categories. By emphasizing your readiness for business trips, you show that you are serious about the work ahead, that you are ready to sacrifice your personal time and effort to achieve your goals. In the “personal qualities” column, it is worth noting perseverance and focus on results, because the employer is looking for an employee who has the desire and desire to earn money (after all, often sales managers receive% of sales), which in turn will bring him income.
See also other resume examples:
Download Sales Manager Resume Sample:
Samokhvalov Denis Anatolievich
(Denis A. Samohvalov)
Target: Replacing the position of sales manager
Education:
September 2002 - June 2008 European-Asian Institute of Management and Entrepreneurship, Faculty of Entrepreneurship and Management, specialty - "trading", master's degree (full-time department).
Additional education:
August 2008 - October 2008 Courses "1C: Management of a commercial enterprise."
August 2008 training "How to increase sales".
Experience:
Shop assistant
December 2008 - August 2009 StroyBudCity, Moscow.
Functional responsibilities:
- selling goods and consulting customers;
- work with promotional materials;
- Accounting and bookkeeping.
Call center operator
September 2009 - March 2010 Call Center Astra, Moscow.
Functional responsibilities:
- the expansion of the customer base;
- consultation and customer support;
- receiving and processing orders;
- filling and maintenance of the database.
Sales Manager
March 2010 - present. "Dunder Mifflin" St. Petersburg.
Functional responsibilities:
- work with existing customers, as well as attracting and searching for new customers;
- conduct of negotiations;
- document management;
— consulting and sale of goods;
- work with advertising media;
- search for new suppliers.
Professional skills:
— Confident PC user: MS Office, 1C Accounting, email clients, Photoshop, ability to work with databases.
— Experience in the field of wholesale and retail sales;
- Experience in document management;
- Customer service skills.
— Language skills: Russian and Ukrainian languages fluently; English - basic (spoken, written); French - Intermediate (colloquial).
Personal qualities:
Active life position, purposefulness;
Organizational skills, communication skills;
Responsibility, efficiency, optimism;
Analytical mindset, fast learner;
Creative, initiative, comprehensively developed.
Additional information:
marital status: Not maried
Children: no
Driver's license: yes
Ability to travel: yes
We hope that our sample resume for the position of sales manager has helped you in creating your resume for the job. Back to section..
And trade is rapidly growing in popularity of such a profession as a sales manager. Despite the specifics of this work, even students can do it. The profession of a manager opens up prospects for a person in terms of wages, career growth in the company.
Having gained sufficient experience in the field of sales, a specialist has the opportunity to link his future activities with technology, marketing, or take a leadership position. The main tasks are to find out the needs of the buyer, contact existing customers and constantly look for new ones, as well as ensure the promotion of products to the market and the process of entering the product into use. If you are interested in getting this position and successful work in this area, you need to identify the duties of a sales manager for your resume. First of all, you need to get acquainted with the nuances of the profession in detail.
General characteristics of the activities of a sales manager
The need for specialized education for this job is a rather controversial issue. Perhaps profile education is a decisive factor, but, on the other hand, character traits play an equally important role. Not only a good knowledge of products and customer needs will help ensure career success, but also communication skills. You need to quickly navigate the situation, for example, if the product is not available, if possible, offer another one, conclude profitable contracts, work with documents, negotiate with suppliers, track delivery terms, discounts, etc. Sometimes the definition of this specialty seems not too understandable, overly generalized and even confusing.
To present yourself as a worthy candidate for this position, you must first understand the key job functions, the duties of a sales manager for a resume in order to correctly compose it. Let's look at all this in more detail in the following sections.
Job Requirements
The sales manager is responsible for the following activities:
- Searches for potential clients and conducts commercial negotiations.
- Accepts customer orders, prepares documentation.
- Identifies customer requirements for goods manufactured by the company, negotiates orders depending on the requirements and availability of these goods or services.
- Stimulates sales and work of clients with the company.
- Develops a sales plan for each month.
- Works with reporting documentation on sales and shipments to the company's customers.
- Participates in the preparation and implementation of sales projects.
- Performs work on the client base.
- Monitors shipment of goods to customers.
- Carries out control of payment by buyers under the concluded contracts.
But, to put it simply, the common and most basic function of all representatives of the profession is the ability to sell effectively. Knowledge of the market and the company cannot be dispensed with, since the manager takes on half of the company's responsibilities.
How to become a sales star? What do you need to know and do?
Sales managers work in various fields: in banks, in the metal industry and in telecommunications. There are several types of salespeople. Regardless of their specifics, the main goal of a specialist is to conclude the largest number of transactions and ensure the maximum sales volume.
Professional trainings that can be found on the Internet will help you acquire the skills of a sales manager. In addition, when considering the responsibilities of a sales manager for the resume you are about to write, please note that in order to sell any product, you must:
- study demand, competitors, market opportunities;
- to develop a product taking into account market requirements;
- search for potential customers and advertise;
- to convince the client that your products are of the highest quality;
- enter into a contract;
- deliver products or provide services, as well as after-sales service;
- draw up documents and work on sales growth strategies.
Typology of sales managers and their main functions
As already mentioned, there are several types of sales managers. Let's briefly describe them.
- Contact center operators. Checking the availability of goods on the basis and issuing invoices.
- Storekeepers. Issue products from the warehouse, issue invoices and receive money.
- IT operators. They work with applications, have no connection with clients, except for e-mail.
- Cashiers. The main task of cashiers is to receive money for goods.
- Accountant or operator 1C. Prepare the necessary documents for the products.
- Trade representatives. Taking orders from store employees. These are the most qualified and experienced "salespeople" (they are called super-managers).
- Sales consultants. Must understand clients' products or business activities and provide advice.
When considering the duties of a sales manager for a resume, be sure to list your experience and functions as some type of "sales person" (if you have such experience).
What do applicants need to consider? Job responsibilities of a sales manager in a resume with comments
Have you already decided on the choice of profession and settled on a specific example? Don't forget the main rules. A resume is the “face” of a candidate for a position. In order to competently write a resume for a job, you need to indicate the specific skills that are required for the job. On the Internet there are examples of the correct design of this document. Responsibilities of a sales manager for a sample resume can be viewed here.
Egorova Olga Nikolaevna
Citizenship: Russia.
Phone: +7 (XXX) XXX-XX-XX.
Purpose: to apply for the position of sales manager.
Experience:
Spektr plus LLC, Moscow.
Position: sales manager.
Responsibilities:
Search and attraction of clients;
Working with the client base and keeping it up to date;
· negotiating with clients;
preparation of commercial offers and conclusion of contracts;
· invoicing;
search for contractors and interaction with them;
preparation of sales plans;
Maintaining a complete document flow
· Preparation of reports on the results of work.
Wholesale manager: what is the essence of the work?
This is a person who works with ready-made customers without searching for them, dealers and distributors. To perform these functions, you need to know the market, the basics of the business and have experience in the firm.
Responsibilities of a wholesale sales manager for a resume are detailed in the form below.
02.2012 — 11.2013 — LLC "...", St. Petersburg
Position: Wholesale manager.
Responsibilities:
- large-scale trade for doing business;
- necessary modification of the goods;
- registration of applications with buyers;
- implementation of the general strategy for the development of the enterprise;
- receipt of products, verification of calculations;
- interaction with firms engaged in the transportation of goods;
- activities for the creation and implementation of enterprise programs;
- participation in exhibitions.
Job responsibilities of a sales manager are determined by the specifics of the company in which he works. You can be involved in different areas if you have enough knowledge. For example, a "salesperson" in the field of mechanical engineering must understand the intricacies of this industry.
Car sales specialist
This work assumes knowledge of a sufficient amount of information about cars, auto parts, equipment and machinery. Responsibilities for a car sales manager for a resume can be as follows:
- Customer consultations by phone and in the showroom.
- Negotiation.
- Preparation of necessary documentation and conclusion of contracts.
- Organization of demonstrations of machines in action, work on their preparation for delivery to the client, informing clients about various services (trade-in, special equipment).
The dealership manager represents a certain brand of car, he must take into account the requirements and wishes of the buyer and work in accordance with them.
Purchasing a car is a multi-stage process that a specialist needs to clearly follow in order to avoid difficulties in buying a new car from a client.
There are also many industries where a manager needs special knowledge, for example, a furniture sales manager cannot do without this knowledge.
Selling Furniture: Useful Skills
The requirements for such specialists include a developed artistic taste, responsibility and attention to detail, knowledge of furniture, paperwork (invoices, reports), computer skills.
So, let's sum up. What skills does an employee have in this area?
If you are going to be a candidate for this position, the duties of a Resume Furniture Sales Manager should include the following:
- knowledge of cabinet furniture;
- drawing up contracts;
- sales skills;
- formation of a list of buyers;
- advising customers on the phone and in the selection of products;
- processing of primary documentation;
- search for clients;
- formation of a sales plan and their accounting;
- shipment of products;
- organization of payment under contracts.
A furniture sales specialist is not required (but desirable) to have a university degree. If you have graduated from college or technical school, you can try yourself as a candidate for this position.
Although it is difficult, but very interesting work.
Personal qualities important for professional activity
Responsibility for a resume sales manager is not the only thing to consider when presenting yourself as a candidate for this job. You need to decide if you have the personal qualities that will ensure a career in this field. Trying yourself in this position is recommended for those who are resistant to stress, sociable, have self-organization skills, clear diction, know how to inspire the client with their opinion (“Our product is the best”), and conduct telephone conversations.
A good "salesperson" is executive, hardworking, capable of presentation and self-presentation (he represents both the goods and himself well), takes into account the needs of the client. The profession of a manager is one of the most prestigious, but it has its drawbacks - sometimes it involves business trips, irregular working hours. It must be remembered that any specialty is a state of mind.
If you love product presentation and sales, arm yourself with a well-written resume, take a few trainings, and opportunities in this area are open to you. Good luck!
