Many Russians use a variety of services to watch videos on the Internet. One of the most popular is the ivi online cinema. To fully enjoy the features of the service, you need to know how to start using and how to unsubscribe from ivi.
What is "Evie"
ivi is the first Russian company specializing in providing paid and free video content on the Internet. Viewers are offered high-quality video in the following categories:
- Russian and foreign TV series;
- television programs;
- cartoons;
- film distribution novelties;
The company's video library includes more than 60,000 units of domestic and foreign content. Each viewer will be able to find in the company's video funds something to his taste and wealth, as the company's subscribers are offered several options for video viewing:
- Free. Watching any movies and programs is accompanied by the inclusion of advertising blocks. Viewers can access any video files, but it is impossible to turn off ads.
- Paid "Blockbusters +". Includes viewing of new movies, erotica, as well as the best films from around the world in high quality. Advertising inclusions are not provided. The cost of viewing one film is 100 rubles.
- Subscription. It is issued for a long term (from 1 to 12 months). Includes all the benefits of paid video viewing and a wide selection of content in all categories.
Advice! You can get free access to video viewing of content in different ways (activating a promotional code, paying for the services of a company partner, etc.).
How to disable ivi subscription
When registering a video viewing service through the ivi online service, citizens provide an account for debiting funds. At the end of its validity period, funds are automatically withdrawn from the subscriber's account (mobile phone balance, bank card, etc.) for renewal. To turn it off, the user must take the initiative. The action algorithm for opting out or early disconnection from the online cinema offer depends on the device on which the viewer is watching the video.
Unfollow "Evie" on TV
Modern TVs with Internet access open up limitless horizons for users. Including the ability to watch any films in high quality through the online cinema "Ivy". If the user, for one reason or another, needs to refuse the services of the service, it is necessary to follow a certain algorithm of actions:
- Turn on the TV.
- Launch an online cinema.
- In the main menu located at the bottom of the screen, select the "My Evie" section using the remote control.
- Go to the "Managing ivi+" section.
- The screen will display information about the end date of the subscription, as well as the method of payment (bank card, certificate, etc.). At the bottom of the screen, the viewer will see the line "Refuse" and must activate it.
- You will need to confirm your actions by clicking the "Disable" button.
- An informational message will appear on the screen about what advantages the online service offers to the user. To exit the menu on the remote control, press the "Back" button.
Disable ivi subscription on phone
Video viewing of movies is available for different mobile devices. Therefore, to stop paid viewing, the user will need to choose an algorithm of actions suitable for the operating system of his gadget.
Android
You can unsubscribe from the Evie subscription on Android through the application download program. This will require:
- Launch the Google Play app.
- Enter the utility settings (the icon "folder with an arrow").
- Select the "My Applications" section.
- Select the required application from the list of installed applications.
- Click the "Cancel" button (located next to information about the duration of the current subscription and its cost).
- The system will issue a warning message. The user needs to confirm the changes.
Healthy! After the manipulations, you need to go back to the active applications section and check that the ivi-subscription is disabled.
iOS
For owners of mobile devices from Apple, there is a different scheme for opting out of paid online cinema services. The owner of the gadget will need:
- go to the "Settings" of the device;
- scroll through the menu to the section "iTunes store, App Store";
- log in to your account through the Apple ID line;
- at the bottom of the screen, select the "Subscriptions" section and click the "Manage" button;
- the user will see a list of all installed applications, among which you need to select "Evie";
- at the bottom of the information page, move the slider in the "Auto-renewal" column to an inactive position.
Disable viewing through personal account
You can also disable the Ivi subscription from the user's card through the user's personal account on the ivi.ru website. If you have a registered account, the cancellation of online cinema services is carried out as follows:
- Go to the official website of the company.
- Log in to your personal account. You must enter the phone number or email address provided during registration. In addition, authorization through popular social networks (VK, Yandex, Facebook) is possible.
- In the main menu, select the "My ivi" section, then "Subscription Management".
- The user will be presented with possible tariff options to change. If you do not want to change the tariff, but refuse the services of an online cinema, at the bottom of the screen you need to click on the line "Disable ivi +".
- Confirm the disconnection and check that a record of the service status change has appeared.
Disable Evie subscription to MTS
TMS subscribers have several options for accessing video content from the company:
- through the MTS set-top box;
- on a mobile device according to a special tariff plan.
Refusal of the services of a paid cinema in the first case is carried out similarly to the method of turning off TVs connected to the Internet. For the second option, there are several options:
- USSD command. If video content is paid from the balance of the subscriber's mobile device, to disable it, you need to dial a certain combination of numbers and characters: *152*2#. Next, press the call button and wait for an SMS message confirming the completion of the action.
- Through the application. If the My MTS utility is installed on the user's phone, you can manage paid services using it. You need to open the application, go through authorization and enter the "Service Management" section. Here select "Evie" and click the "Disable" button.
Advice! The telecom operator provides a grace period for viewing content in an online cinema: the first two months are absolutely free, and then in accordance with the tariff. Therefore, to get acquainted with the offer and the possibilities of "Evie", you can connect, and after 2 months block the view.
An online cinema is a great opportunity to watch your favorite movies and movies anytime, anywhere in the world. But if the service is boring or too expensive for the subscriber, you can disable it yourself in a convenient way.
The owner of the gadget can at any time view a list of all activated paid services from installed programs. Follow instructions:
- Go to your smartphone settings and select the "iTunes and AppStore" tab;
- In the new window, click on "View Apple ID". You will be redirected to the account settings page;
- All paid services are tied to your ID. Click on the "Subscriptions" field at the bottom of the screen;
- Next, a list of all subscriptions will appear. To view and configure each of them, click on the active offer;
The cost of the service and the period of its use are also indicated in the settings window. The user can choose the most suitable payment option and validity period.
Disable Subscription
On iPhone/iPad
To disable subscriptions with just press the button "Unsubscribe"(Figure 4) and confirm the action.
Notice! Family subscriptions can only be canceled by the Family Mode host.
On Windows
Windows users can also use Apple services with the installed iTunes app. The Apple Music subscription feature is available starting with version 12.2.
To disable your subscriptions Apple ID follow these steps:
3 Go to account settings ( "My profile" - "Settings" - "Subscriptions" - "Manage");
4 In the horse that appears, all information about the activated offers is displayed. To disable, go to the page "Details" and click on "Turned off" in field "Auto Resume".
When can a subscription be disabled?
If a system error message appears when you try to cancel a subscription, or there is no button in the settings to turn off recurring payments, this occurs due to the following situations:
Reason 1. If the user did not pay for the subscription for the last month or you did not pay off other debts in, (the payment for the song or program did not go through), the system automatically blocks the possibility of canceling the subscription until the full payment of funds.
As a rule, in such situations, you will see an error with the text “There were problems with a previous purchase”:
To solve the problem, check if your card has a limit on the amount of online purchases. It is this parameter that does not allow you to make an online payment.
Set limit You can use your personal internet banking account.
Another way to troubleshoot is to check if your credit card and account information match. The user can bind only his personal card to the smartphone.
Otherwise, transactions will be blocked and you will not be able to cancel subscriptions, as they will hang in the "Unpaid" section.
Reason 2 . Problems with Apple ID account. It can be blocked for security reasons, hacked or disabled.
Reason 3. The card has expired. If the linked card is no longer active, it will continue to send requests to debit money, but all of them will be unsuccessful.
Your phone does not display expired card information, so you cannot cancel subscriptions.
Remove the existing credit card from your list of cards for Apple services and link a new account.
The Subscription Troubleshooting Box can only be canceled if if you pay off all overdue payments.
Refund debited from the account
If you want to cancel a subscription to receive paid services of the service, but money for the next month has already been debited from your account, you can return it within 1-2 days after payment.
Contact Apple Support at https://support.apple.com/ .
This method of return is suitable only if the money for the service was debited for the next 30 days of use and the paid month has not yet expired. The refund amount can be full or partial.
Thematic videos:
If earlier, using paid services was a little unusual, but now it is becoming the norm and many subscribe to music, movies, books and other things. For example, you can call Apple Music, Netflix and more.
In general, a subscription goes to the application and for a certain fee per month, you get content or a set of features. But it happens that you want to cancel a paid subscription and, given the logic of the iPhone, it is not always possible to find the desired item the first time.
The process of disabling any paid subscription is quite simple and will not take much of your time. An example of a solution to this problem will be made on iOS 11.3. I think in future versions everything will be the same.
How to view / disable paid subscriptions on iPhone?
The heading sounds exactly like this, because both actions will be available to you when the desired instruction is carried out.
There are two ways to unsubscribe from an app in the App Store. Both lead to the same point, just slightly different from each other.
Removing a paid subscription on iPhone through Settings
Just follow these steps:
As it is written below, the already paid period, the service will still work, but then it will simply no longer automatically withdraw money from your account.
Unsubscribing from a paid subscription on iPhone through the App Store
Well, the second method, which also has the right to exist:
Judging by the number of steps, the second method of deleting a subscription through the App Store will be a little faster. The most important thing is that you can achieve the desired result, but choose the method at your discretion.
The services of modern cellular operators cannot be limited to standard offers that include only the Internet, calls and messages. That is why users are invited to connect the ivi MTS virtual cinema. It will allow you to spend time more actively and more pleasantly, watching your favorite series and films, as well as enjoying the latest cinema. And special conditions for connecting the service will allow you to evaluate it in advance without spending money on it. As a result, if the subscriber considers the subscription useless, he can quickly deactivate it, avoiding rash spending.
The main positive quality of the subscription has already been indicated above - the mobile operator gives 2 months of a free subscription. In addition, viewers will enjoy:
- safety of the main traffic package (watching a movie does not consume gigabytes);
- the ability to pause the broadcast and watch videos from the point of stop;
- using the application on multiple devices;
- unlimited access to popular movies;
- the ability to use the online cinema in offline mode.
There are other positive aspects of the service that are sure to please users. A complete list of benefits and advantages will become noticeable after you start using the service.
Conditions
According to the current conditions for using the ivi subscription from MTS, subscribers should count on the following:
- the first 2 months of connection will be free;
- the subscription fee after the expiration of the grace period will be 399 rubles per month;
- each client is able to use the certificate for free use only once;
- the option is available on all current tariffs;
- activating the service automatically disables "Unlimited video" and the "ban content" function.
There are no other features, so those who want to watch new movies should simply activate the service and start using the application.
How to activate the ivi subscription option?
There are 3 main ways to activate the service:
- dialing the special command *347# on the smartphone and pressing the call key;
- by visiting the relevant section of the personal account (personal account) on the official website of the company and subscribing there;
- by subscribing to a virtual cinema through the operator's mobile application.
Additional introduction of promotional codes or performing special actions to activate free viewing is not required. The bonus offer will be available automatically.
The exception is when the user has already used such a subscription and is trying to cheat the system.
How does it work?
In addition to activating the option, users will need to download a special application. It can be found in the official app stores. An alternative approach would be to use the links on the service description page on the telephone company's official portal.
It is important to emphasize that downloading an application from unverified sources can prevent you from receiving a bonus. It is important to monitor the reliability of the received links and the downloaded application.
How to disable ivi subscription to MTS?
To disable ivi on MTS, you will have to use the same methods that allowed you to activate the service. Users are able to:
- visit a personal account, switch to the paid subscriptions section and delete unnecessary services;
- perform similar actions in the official mobile application of the telephone company.
In case of difficulties, subscribers should call the contact center and ask for help from consultants. Support operators will explain how to deal with the difficulties that have arisen and solve the problem.
